Language Persistnet through out the flow

[badri-singhal]

dev-proof.wav

Summary by CodeRabbit

• New Features

  • Added support for detecting and handling when users are busy during order interactions.

• Improvements

  • Refined conversational messages across order confirmation, cancellation, and address update flows for more natural, user-friendly interactions.

[coderabbitai]

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Walkthrough

This PR refines the order confirmation websocket bot by rewriting system messages to be more concise and human-friendly, updating descriptions for existing flow functions, and introducing a new "user_busy" flow state with corresponding handlers and node linkage.

Changes

Cohort / File(s)

Summary

Flow function updates and message rewrites app/agents/voice/breeze_buddy/workflows/order_confirmation/websocket_bot.py

Added new user_busy flow function entry to initial node set and order_functions node set with description and handler; updated cancel_order descriptions to specify cancellation on explicit customer request; rewrote system task_messages across multiple nodes (order confirmation, cancellation, user busy, unrelated questions, address updates) to remove instructional phrasing and quoted prompts in favor of natural, spoken content; added user_busy flow node path with post-actions and flow linkage; simplified verbosity in confirmation messages and final prompts.

Estimated code review effort

🎯 2 (Simple) | ⏱️ ~10 minutes

• Review message content rewrites for tone/clarity consistency across all affected flow nodes
• Verify new user_busy state integration follows existing flow patterns and handler conventions
• Confirm updated cancel_order descriptions accurately reflect behavior change

Possibly related PRs

• Remove order summary from order confirmation node #252: Modifies system prompt content for the same order confirmation flow, removing explicit order summary elements.
• Restrict flow to specific functions #354: Directly related—also introduces/adjusts user_busy flow function and modifies the same websocket bot file.

Suggested reviewers

• swaroopvarma1
• murdore

Poem

🐰 A bunny's whisper, calm and clear,
No more prompts for ears to hear,
When customers are busy, we now know—
Friendlier words, less fuss, let's go! ✨

Pre-merge checks and finishing touches

❌ Failed checks (1 warning, 1 inconclusive)

Check name	Status	Explanation	Resolution
Docstring Coverage	⚠️ Warning	Docstring coverage is 0.00% which is insufficient. The required threshold is 80.00%.	You can run @coderabbitai generate docstrings to improve docstring coverage.
Title check	❓ Inconclusive	The title contains a typo ('Persistnet' should be 'Persistent') and is vague about what 'language' changes are being made. While the raw summary shows systematic updates to task messages and flow descriptions for better clarity and consistency, the title doesn't clearly communicate this main improvement.	Consider revising the title to be more specific, such as 'Improve message clarity and consistency in order confirmation workflow' or 'Simplify task messages for natural speech output'. Also fix the typo 'Persistnet' to 'Persistent'.

✅ Passed checks (1 passed)

Check name	Status	Explanation
Description Check	✅ Passed	Check skipped - CodeRabbit’s high-level summary is enabled.

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Actionable comments posted: 0

🧹 Nitpick comments (1)

app/agents/voice/breeze_buddy/workflows/order_confirmation/websocket_bot.py (1)

681-681: Consider refining the phrasing for better clarity.

The message has slightly awkward phrasing with "I am here just to" and a run-on sentence structure. Consider making it more natural and grammatically clear.

Apply this diff for a clearer, more natural flow:

-                            "content": "Thank you for confirming the order. I am here just to confirm your order, for any questions related to the order please refer to the website for more details. Have a good day.",
+                            "content": "Thank you for confirming the order. I'm only here to confirm your order. For any other questions, please refer to the website for more details. Have a good day.",

📜 Review details

Configuration used: CodeRabbit UI

Review profile: CHILL

Plan: Pro

📥 Commits

Reviewing files that changed from the base of the PR and between c619b43 and 813b8f3.

📒 Files selected for processing (1)

• app/agents/voice/breeze_buddy/workflows/order_confirmation/websocket_bot.py (8 hunks)

🔇 Additional comments (3)

app/agents/voice/breeze_buddy/workflows/order_confirmation/websocket_bot.py (3)

541-541: LGTM! More specific cancel_order description.

The updated description clarifies that the function should only be called when the customer explicitly asks to cancel, which provides better guidance for the LLM function calling.

Also applies to: 571-571

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602-608: LGTM! Good addition of user_busy to order flow.

Adding the user_busy function to the order_functions list is a smart improvement. Users can indicate they're busy at any stage of the conversation, not just during the initial greeting. The function is properly integrated with its handler and flow node.

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669-669: LGTM! Natural and conversational message updates.

The updated task messages across these flow nodes are more direct, human-friendly, and appropriate for a voice agent. The removal of instructional phrasing in favor of natural speech improves the user experience.

Also applies to: 693-693, 705-705, 717-717