inxi is a full featured CLI system information tool. It is available in most Linux distribution repositories, and does its best to support the BSDs.
Request Tracker, an enterprise-grade issue tracking system
A keyboard macro tool.
Telegram Support Bot
This is a standalone version of the Log Scanner (Hercules) that is built into Jira, Confluence, Bitbucket, Bamboo, Crowd and Fisheye/Crucible. Aim is to increase speed of scanning dramatically.
Tool supporting online and offline browsing of stats generated by Couchbase Server clusters.
Ansible play which collects relevant information and attaches them to an existing Aerospike Support Case.
HelpMe is a modern, open-source helpdesk ticket system specifically designed for IT Managed Service Providers (MSPs). Built with scalability, security, and ease of use in mind, it provides comprehensive ticket management, client communication, and reporting capabilities.
A temporary system to avoid problems when exporting VRM1.0 objects using XWearPackager / VRoidStudio
A comprehensive toolkit for game support agents, built with C++ and Qt for efficient log analysis and automated response generation.
AI-powered support ticket triage using Python, rule-based logic, and machine learning
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