📊 Power BI dashboard project built for the PwC Switzerland Virtual Internship (Forage).This project analyzes a telecom company’s call center performance using KPIs like average speed of answer, customer satisfaction, resolution status, and agent-wise breakdown. Ideal for data visualization, dashboard building, and business intelligence portfolios.
dashboard excel performance-metrics business-intelligence data-analytics customer-satisfaction pwc-forage call-center-analysis bi-portfolio
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Updated
Sep 23, 2025