YouMail Scam Ratio

YouMail offers a dataset subscription that identifies ANIs that have received scam reports. This dataset is pushed to a local repository throughout the day based on call events examined by YouMail’s engine. If your switching platform is capable of ingesting the dataset then it can be used as an additional means of blocking bad calls in real-time. Ideally, any call blocked by this filter would also record a CDR that identifies the block reason so it can be reported on as well.

If the switching platform can’t ingest external data for filtering then you can perform a simple join of your CDR to the YouMail dataset to see if any accounts have any scam reports per YouMail’s dataset. If any ANIs are returned in the report then you can use YouMail’s Watchlist feature to see the transcripts and listen to the recordings associated with the account.