GitHub - priyanshubiswas-tech/PwC-Power-BI-Task-1-2: Power BI dashboards analyzing Phonenow's call center performance and customer retention. Task 1 focuses on KPIs like satisfaction rating, call count, and agent efficiency. Task 2 analyzes retention trends and customer behavior to enhance loyalty. Built using Power BI, DAX, and Excel.

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Power BI dashboards analyzing Phonenow's call center performance and customer retention. Task 1 focuses on KPIs like satisfaction rating, call count, and agent efficiency. Task 2 analyzes retention trends and customer behavior to enhance loyalty. Built using Power BI, DAX, and Excel.

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Name		Name	Last commit message	Last commit date
Latest commit History 10 Commits
Task-1		Task-1
Task-2		Task-2
Completion Certificate.pdf		Completion Certificate.pdf
PwC Power BI Task-1 & Task-2 Overview.pdf		PwC Power BI Task-1 & Task-2 Overview.pdf