pagopa-qi-jira-snow

pagoPA service integration Jira vs SeriviceNow

Questo progetto serve a far si che l'apertura di un ticket su Jira Work Management si rifletta su Service Now di Nexi

Local Deploy

for build:

docker build -t pagopa-qi-jira-snow .

for run:

docker run -d --name=env_jirasnow --env-file=./.env -p 9000:80 -v .:/var/www/html pagopa-qi-jira-snow

API

/create

With this payload, the app retrieves the information needed to open the ticket on Service Now through JIRA APIs

curl http://localhost:9000/create -X POST -d '{ "action" : "create" , "jira_ticket" : "PPIT-216" }'

With this payload, the app receives as input all the parameters needed to open a ticket on Service Now and associate it with the Jira ticket indicated in the jira_ticket field

curl http://localhost:9000/create -X POST -d \
'{
"action" : "createByTicket" ,
"jira_ticket" : "PPIT-0216",
"title" : "titolo",
"priority" : 3,
"description" : "descrizione" ,
"request_area" : "NPG" ,
"business_service" : "Codici 900 - Singolo pagamento" ,
"type" : "incident"
}'

Environment Variable

ENVNAME

PREFIX_JIRA

JIRA_HOST

JIRA_USER

JIRA_PASS

JIRA_BEARER_TOKEN_FOR_DOWNLOAD

TOKEN_BASED_AUTH

JIRA_ID_FIELD_TICKET_ID

JIRA_ID_FIELD_TICKET_NUMBER

JIRA_ID_FIELD_LAST_SENT

JIRA_ACCOUNT_ID_IGNORE_ATTACH

JIRA_EMAIL_ADDRESS_USER_NEXI

SERVICE_NOW_CLIENT_ID

SERVICE_NOW_CLIENT_SECRET

U_CONTACT

SERVICE_NOW_URL_OAUTH_TOKEN

SERVICE_NOW_URL_ATTACH

SERVICE_NOW_URL_CREATE

SERVICE_NOW_URL_CLOSE

SERVICE_NOW_URL_ASSIGN

SERVICE_NOW_URL_COMMENT

USE_PAGOPA_FORWARDER

FORWARDER_SUBSCRIPTION_KEY

FORWARDER_URL

USE_MTLS

CERTIFICATE_KEY

CERTIFICATE_PUBLIC

JIRA_ID_TYPE_INCIDENT

JIRA_ID_TYPE_REQUEST

SERVICE_NOW_ACCOUNT_CN

CERTIFICATE_FORMAT

VERIFY_CHAIN

JIRA_ID_FIELD_BUSINESS_AREA_INCIDENT

JIRA_ID_FIELD_BUSINESS_AREA_REQUEST