Welcome to my GitHub profile! I’m Ezeani Emmanuel, a Senior Software Engineer and serial founder passionate about building robust, scalable systems and transformative digital products. As the CTO & Co-Founder of Ruut CSM, I lead the development of cutting-edge customer support solutions powering business growth across Africa and beyond[1][2].

• CTO & Co-Founder, Ruut CSM: Spearheading innovation in customer support technology—building tools that unify communication (across chat, email, social media), deliver advanced analytics, automation, and an AI-powered knowledge base for modern teams.
• Builder at Heart: Deep experience architecting full-stack systems, product management, and shipping life-transforming products for sectors including fintech, SaaS, and IoT.
• Startup & Product Leadership: Founder of Paymable Africa and Birdsenger (email marketing platform); previously CTO at FoodNow & Product Developer at Prima Finance[1].
• Industry Impact: Ruut customer support tools have driven real business results for users— like a 78% increase in productivity, improved customer trust, retention, and satisfaction for B2B and B2C clients across Nigeria[2].

• Programming: JavaScript, TypeScript, Python, Go, Ruby, PHP, NodeJS, MERN, and more.
• Cloud & DevOps: AWS, GCP, Azure, Digital Ocean, Linux engineering, kernel tweaking.
• Product & AI: Product management, automation, analytics, customer messaging, and AI-powered solutions.
• IoT & Hardware: ESP32, Arduino, embedded systems, robotics.
• Open Source: Always open to collaborating on high-impact projects.

• What we do: Ruut CSM is your one-stop platform for customer engagement—offering a unified inbox, real-time analytics, powerful automation, and seamless integrations. Businesses use Ruut to build better customer relationships, with world-class tools at affordable, local-friendly prices[2].
• Customer testimonials highlight: Faster support, tailored automation, efficiency gains, and a stronger competitive edge for users.

• Embracing new stacks (Flutter, AI/ML, modern cloud architectures).
• Proactive about best practices in security, DevOps, scalability, and team building.

• Passionate about mentorship, code reviews, and real-world impact collaborations.
• Open for tech talks and partnerships.

• Software engineering, startup building, customer support innovation, DevOps, IoT, and more.

• Email: monaoffice20@gmail.com
• Linkedin: https://ng.linkedin.com/in/ezeani-emmanuel
• Find more about me and my work by searching Ezeani Emmanuel Ruut CSM.

• He/Him/His, Odogwu 🤣

• There’s always something new I’m exploring—maybe you’ll discover it before I do!

Thanks for visiting—let’s build something extraordinary together!