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Add a note about incorrect Google Account #105

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Apr 14, 2025
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Add a note about incorrect Google Account #105

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11 changes: 11 additions & 0 deletions src/troubleshooting/index.md
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Expand Up @@ -346,3 +346,14 @@ linux|* mesa3d|Fixed long time ago
Google accounts that needs a parent Account to approve the logon are a common case for this error

[You might need this helper Application on an actual Android Phone/VM/Emulator](https://github.com/ChristopherHX/PlayToken/releases/tag/2023.1)

### I can install Minecraft from Google Play on my phone just fine and I'm logged in with the same account in the launcher, but the launcher still refuses me to download the game

You might be using the wrong account. **If you have multiple Google Accounts
on you phone, and one or more of them have purchased the game, Google Play
will show that you have already purchased the game** (indicated by the Install
button instead of showing the price) **even if you used the wrong account**
in the Google Play account selector. You can find out which account really
owns the game by looking at the purchase history of each account. Once you
have found the correct account, you can go to settings, then logout and log in
with the correct account.