IT Support Specialist | Systems & Security Enthusiast | Aspiring Network Technician
π Mombasa, Kenya β’ π§ dretrevor8@gmail.com β’ π +254 110 579100
π LinkedIn |
I'm a passionate IT Support Specialist with 2+ years of hands-on experience in:
- Troubleshooting hardware/software issues
- Setting up and securing LAN/WAN networks
- User Access managment
- Providing remote technical support
- Training users and documenting IT systems
I'm certified in Google IT Support, Cybersecurity, and currently advancing my networking skills through Cisco Networking Technician training. I'm also a full-stack web developer (React.js, Ruby on Rails) and an advocate for systems that are both efficient and secure.
- π» IT Support: Desktop/laptop repair, printer/scanner setup, preventive maintenance
- π Cybersecurity: Risk assessment, threat mitigation, Linux security, SIEM, IDS
- π Networking: LAN/WAN configuration, firewall setup, router/switch installation
- π₯οΈ Systems Admin: Windows/Linux management, Active Directory
- π Documentation & Training: Workflow mapping, user guides, support walkthroughs
Windows
Linux
Cisco Packet Tracer
Kali Linux
Wireshark
VirtualBox
Splunk
Python
SQL
Bash
Active Directory
React.js
Ruby on Rails
PostgreSQL
Used Nmap
, Nikto
, and OpenVAS
to assess and document vulnerabilities in a local Ubuntu server.
β‘οΈ Coming soon to this repo!
Designed and configured a secure home LAN/WAN network with firewall rules, VLANs, and guest access isolation.
Created a mock IT help desk ticketing system with user priorities and escalation levels using Google Sheets + Apps Script.
π IT Technician @ Hetroxity β Freelance (Mombasa)
β’ Built and maintained secure home/office networks
β’ Diagnosed and repaired desktops and laptops
β’ Set up routers, crimped cables, configured firewalls
ποΈ Project Manager @ Marditech Ventures
β’ Managed construction resources and risk
β’ Coordinated teams, schedules, and vendors
π Office Assistant (Intern) @ State Department for Youth Affairs
β’ Streamlined data systems and improved documentation workflows
- Google IT Support Certificate
- Google Cybersecurity Certificate
- Google Project Management Certificate
- Google IT Automation with Python (In Progress)
- Cisco Networking Technician Path (In Progress)
- Full-Stack Web Development @ Microverse
- π Build and share more hands-on IT/cyber/networking labs
- π Earn Cisco CCNA
- π Set up a home SOC using ELK stack or Security Onion
- π’ Mentor others entering tech from Kenya
Feel free to collaborate, connect, or just say hi!
π§ dretrevor8@gmail.com
π +254 110 579100
π LinkedIn
π
βStrive not to be a success, but rather to be of value.β β Albert Einstein