AI Portfolio for UNIQA | Building an AI Strategy in Just 2 Years

Overview

With a commitment to customer well-being and organizational success, this AI portfolio positions UNIQA as a leader in AI-driven insurance solutions while ensuring strict compliance with the AI Act and GDPR. Over two years, we will focus on governance, automation, and regulatory alignment through four targeted AI projects.

Projects Included

1. AI Model Risk & Compliance Monitoring (6-9 months)

Develop an AI-powered system to assess AI models for regulatory compliance, ensuring adherence to UNIQA’s internal policies and the AI Act.

2. Automated Claims Processing (12-18 months)

Deploy an AI/ML system to streamline claims assessment, reducing manual workload while maintaining fairness, transparency, and bias mitigation.

3. AI Ethics & Bias Auditing Framework (9-12 months)

Implement an AI-driven framework to detect and mitigate biases in underwriting and claims decisions, reinforcing ethical AI practices.

4. Regulatory Guidance Chatbot (6-9 months)

Introduce an AI chatbot to assist employees in understanding and applying UNIQA’s AI governance policies, enhancing compliance awareness.

Project Timeline & Integration

Each project follows a structured timeline within the two-year portfolio:

• AI Model Risk & Compliance Monitoring: Establishes a compliance foundation before broader AI adoption.
• Automated Claims Processing: A longer-term initiative requiring phased deployment and regulatory validation.
• AI Ethics & Bias Auditing Framework: Launches after compliance monitoring to strengthen fairness in AI models.
• Regulatory Guidance Chatbot: Supports compliance initiatives while educating employees.

This phased approach ensures compliance and risk management precede automation, with governance frameworks reinforcing ethical AI use.

Context & Background

These projects were developed as part of my AI Strategy and Governance Certificate from the University of Pennsylvania (via Coursera). They demonstrate practical skills in designing AI strategies, governance frameworks, and regulatory compliance aligned with industry best practices.

Goal & Impact

Balancing automation with governance, these initiatives will ensure UNIQA achieves sustainable innovation and regulatory compliance, establishing a robust AI strategy aligned with ethical best practices.

Author

Conversational AI & AI Governance Specialist | Prompt Engineering & Generative AI Enthusiast

Interested in collaboration, feedback, or discussion on AI governance? Let's connect!