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[Observability AI Assistant] Update reindex note #4904

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Original file line number Diff line number Diff line change
Expand Up @@ -104,7 +104,7 @@ In 8.12, knowledge base articles must use ELSER v2.
Options include:
* Clear all old knowledge base articles manually and reindex them.
* Upgrade all knowledge base articles indexed with ELSER v1 to ELSER v2 using a https://github.com/elastic/elasticsearch-labs/blob/main/notebooks/model-upgrades/upgrading-index-to-use-elser.ipynb[Python script].
* Reindex knowledge base articles indexed with ELSER v1 to ELSER v2 using the following https://support.elastic.dev/knowledge/view/7c3ad709[workaround].
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Isn't this link internal, and these docs are external?

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btw we automatically re-index in 8.18 if we encounter the issue so this is only necessary for 8.17. (where semantic_text was introduced).

Also, in 8.19/9.1 users are able to switch models (ELSER to E5). That will automatically perform a re-index of the data.

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The AI Assistant uses {ml-docs}/ml-nlp-elser.html[ELSER], Elastic's semantic search engine, to recall data from its internal knowledge base index to create retrieval augmented generation (RAG) responses. Adding data such as Runbooks, GitHub issues, internal documentation, and Slack messages to the knowledge base gives the AI Assistant context to provide more specific assistance.
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