Contact: josephhillc@gmail.com
I specialize in designing and implementing systems that drive operational efficiency and provide data-driven insights. My expertise spans process automation, database architecture, software development, and business intelligence, with a proven track record of optimizing performance and driving growth.
Lead Backend & Solutions Engineer at DataRemote
Miami, FL (Jun 2023 — Present)
- Architected and developed scalable backend systems supporting monthly recurring billing processes of $500,000+ across 500,000 devices, integrating databases, data pipelines, and APIs.
- Led the full-stack development of internal web applications and operations portals, streamlining onboarding, billing metrics tracking, IMEI registration, and licensing.
- Designed and optimized data processing pipelines for billing accuracy, integrating data sources from Verizon and AT&T.
- Developed Power BI dashboards and automated reporting systems, enhancing business insights, forecasting, and decision-making capabilities.
- Enhanced SEO and web performance of company website through backend optimizations, resulting in improved customer engagement and visibility.
Data Security Systems Engineer at Walmart
Bentonville, AR (Feb 2022 — May 2023)
- Enhanced Walmart’s PKI and Certificate Lifecycle Management systems, automating certificate issuance, renewal, and revocation processes with ServiceNow, SQL, PowerShell, and Power BI.
- Improved system efficiency, reliability, and data accuracy, significantly reducing manual interventions.
- Engaged in critical incident response, ensuring minimal downtime and robust operational continuity.
- Mentored and supervised University of Alabama MIS Capstone students in system design projects.
Systems Engineer Intern at Walmart
Bentonville, AR (Jun 2021 — Aug 2021)
- Developed automated ServiceNow workflows for certificate management and Kerberos authentication.- Improved system efficiency, reliability, and data accuracy, significantly reducing manual interventions.
- Designed and implemented PowerShell scripts to automate Active Directory Certificate Services.
- Conducted rigorous testing and validation to guarantee secure deployments to production environments.