I am a licensed clinical counselor with more than 15 years of experience in therapy, clinical quality, and program design. I now focus on creating conversations that improve access to care, support clients between sessions, and make complex health experiences easier to navigate.
- Conversational design and UX writing for health care
- Evidence-based therapy content (CBT, DBT, ACT, EMDR)
- Clinical strategy, quality improvement, and mental health parity
- Emerging technology, including Python and conversational AI frameworks
- Conversation design and prototyping
- UX writing and tone design
- Clinical operations and quality improvement
- Safety and escalation design
- Tools: Voiceflow, Figma, Rasa (Python), GitHub
I have worked as a therapist, clinical trainer, program manager, and consultant. Across each role, I have seen how the right words at the right time can change a person’s experience. My goal is to design conversations that are safe, supportive, and effective, while always keeping the human relationship at the center.
💼 LinkedIn • ✉️ clare.l.jordan@gmail.com