All Things Linux Presents:

The Helpful User Handbook

Table of Contents

• Acknowledgements
• 1. Introduction
  • 1.1. Welcome to the Helpful Team
• 2. General Expectations
  • 2.1. How to present yourself

Acknowledgements

1. Introduction

1.1. Welcome to the Helpful Team

First and foremost, we'd like to congratulate you on becoming a Helpful User!

You have been invited to join the Helpful User program because you represent the very best of our membership. You consistently demonstrate the kind of conduct that enables our community to thrive, and allow for an environment that is welcoming to all.

1.2. What is a Helpful User?

As a Helpful User, you are not a moderator, and neither do you need to be - your role comes from leading by example.

Helpful Users are trusted members work on setting the tone of the server, welcoming new members, assisting the moderation team in their duties and acting as role models for the rest of the server to follow.

2. General Expectations

2.1. What to do

Your role means that you are officially a part of the All Things Linux team. This means that how you present yourself in public chats is different from an ordinary member. Some examples of our expectations are as follows:

1. Greet and welcome new members
2. If you have the relevant expertise or knowledge, helping new users
3. Report Code of Conduct violations to Moderators
4. Encourage on-topic discussion
5. Aiding moderators in redirecting other users to the appropriate channels
6. Being a good role model for other users

2.2. What not to do

There are also expectations that a Helpful User should not

1. Minimod (act like Moderators) or issue threats
2. Gatekeep or mock other users
3. Fill or contribut to channels with LQ conversations
4. Present unverified guesses as factual answers
5. Stir or perpetuate drama
6. Speak in any official capacity for the server

3. Reporting Misbehaviour and Rule Violations

3.1 How to report a user

Should you encounter a rule violation by another member, whether that be an inappropriate bio, messages or other infractions - you have a few choices at your disposal to alert Moderators. These are as follows: