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Open Ticket Request System (OTRS) before 2.4.0-beta2 does...

Low severity Unreviewed Published May 2, 2022 to the GitHub Advisory Database • Updated Jan 31, 2023

Package

No package listed— Suggest a package

Affected versions

Unknown

Patched versions

Unknown

Description

Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.

References

Published by the National Vulnerability Database Mar 18, 2011
Published to the GitHub Advisory Database May 2, 2022
Last updated Jan 31, 2023

Severity

Low

EPSS score

Exploit Prediction Scoring System (EPSS)

This score estimates the probability of this vulnerability being exploited within the next 30 days. Data provided by FIRST.
(37th percentile)

Weaknesses

CVE ID

CVE-2009-5056

GHSA ID

GHSA-pxq2-55c8-f947

Source code

No known source code

Dependabot alerts are not supported on this advisory because it does not have a package from a supported ecosystem with an affected and fixed version.

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