Skip to content

DOCS-559 Self-service checkout #4778

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Merged
merged 58 commits into from
Dec 12, 2024
Merged
Show file tree
Hide file tree
Changes from 55 commits
Commits
Show all changes
58 commits
Select commit Hold shift + click to select a range
1b8c39c
DOCS-559 Self-service checkout
kimsauce Nov 20, 2024
f103d23
fix links
kimsauce Nov 20, 2024
1ea35c0
Merge branch 'main' into DOCS-559
kimsauce Nov 20, 2024
400220f
link
kimsauce Nov 20, 2024
d941793
Merge branch 'DOCS-559' of github.com:SumoLogic/sumologic-documentati…
kimsauce Nov 20, 2024
ac241e4
Add image tagging
jpipkin1 Nov 20, 2024
a3bab3d
Update docs/get-started/sign-up.md
kimsauce Nov 20, 2024
cd1109d
Merge branch 'main' into DOCS-559
kimsauce Nov 20, 2024
2887b37
add temp staging
kimsauce Nov 20, 2024
8d46118
Merge branch 'main' into DOCS-559
kimsauce Nov 20, 2024
a394b75
temp staging
kimsauce Nov 20, 2024
f4df87d
Merge branch 'main' into DOCS-559
kimsauce Nov 23, 2024
2d2f2d7
rm staging
kimsauce Nov 23, 2024
2033faf
Merge branch 'main' into DOCS-559
kimsauce Nov 25, 2024
3845fe1
Update docs/get-started/sign-up.md
kimsauce Nov 25, 2024
334b65b
Update docs/get-started/sign-up.md
kimsauce Nov 25, 2024
e9165af
Merge branch 'main' into DOCS-559
kimsauce Nov 28, 2024
46726e9
Merge branch 'main' into DOCS-559
kimsauce Nov 29, 2024
9448acb
Merge branch 'DOCS-559' of github.com:SumoLogic/sumologic-documentati…
kimsauce Nov 29, 2024
0a4deba
Merge branch 'main' into DOCS-559
kimsauce Nov 29, 2024
b9b8424
Merge branch 'main' into DOCS-559
kimsauce Nov 29, 2024
c2fe255
Update docs/get-started/sign-up.md
kimsauce Nov 29, 2024
780d00e
Update docs/get-started/sign-up.md
kimsauce Nov 29, 2024
0b41474
Update docs/get-started/sign-up.md
kimsauce Nov 29, 2024
e58d49e
Update docs/get-started/sign-up.md
kimsauce Nov 29, 2024
c470c52
Update docs/get-started/sign-up.md
kimsauce Nov 29, 2024
8c1c343
Rename 2024-11-25-manage.md to 2024-12-03-manage.md
kimsauce Nov 29, 2024
9789af8
Merge branch 'main' into DOCS-559
kimsauce Nov 29, 2024
960036e
fixes
kimsauce Nov 29, 2024
f1979ba
Merge branch 'DOCS-559' of github.com:SumoLogic/sumologic-documentati…
kimsauce Nov 29, 2024
a90cc3a
edit upgrade-sumo-logic-credits-account
kimsauce Nov 29, 2024
92e13ec
fix
kimsauce Nov 29, 2024
b6af2fe
Merge branch 'main' into DOCS-559
kimsauce Nov 29, 2024
c5d9855
staging (temp)
kimsauce Nov 29, 2024
65d5b7f
Merge branch 'DOCS-559' of github.com:SumoLogic/sumologic-documentati…
kimsauce Nov 29, 2024
e246d07
Merge branch 'main' into DOCS-559
kimsauce Nov 29, 2024
5d775be
broken links
kimsauce Nov 29, 2024
f4b7676
Merge branch 'DOCS-559' of github.com:SumoLogic/sumologic-documentati…
kimsauce Nov 29, 2024
b2e4b21
Merge branch 'main' into DOCS-559
kimsauce Nov 29, 2024
3bcb714
Merge branch 'main' into DOCS-559
kimsauce Dec 2, 2024
59077f5
Merge branch 'main' into DOCS-559
kimsauce Dec 2, 2024
852fb29
Merge branch 'DOCS-559' of github.com:SumoLogic/sumologic-documentati…
kimsauce Dec 2, 2024
bd48db2
Rename 2024-12-03-manage.md to 2024-12-09-manage.md
kimsauce Dec 2, 2024
ff4b200
temp comments
kimsauce Dec 2, 2024
fafb117
Merge branch 'DOCS-559' of github.com:SumoLogic/sumologic-documentati…
kimsauce Dec 2, 2024
7d804c9
more edits
kimsauce Dec 3, 2024
3dc3497
Merge branch 'main' into DOCS-559
kimsauce Dec 4, 2024
453b407
edits
kimsauce Dec 4, 2024
34e7dc8
fix
kimsauce Dec 4, 2024
825d7d5
Merge branch 'main' into DOCS-559
kimsauce Dec 5, 2024
0390862
Merge branch 'main' into DOCS-559
kimsauce Dec 10, 2024
babff7a
fix header
kimsauce Dec 10, 2024
2f626cf
bookmark
kimsauce Dec 11, 2024
c2407f7
Merge branch 'main' into DOCS-559
kimsauce Dec 11, 2024
8fcdcc7
last edits
kimsauce Dec 11, 2024
621e685
Update .github/workflows/pr.yml
kimsauce Dec 11, 2024
009e70b
last rounds edits
kimsauce Dec 11, 2024
529c37c
Merge branch 'DOCS-559' of github.com:SumoLogic/sumologic-documentati…
kimsauce Dec 11, 2024
File filter

Filter by extension

Filter by extension


Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
2 changes: 1 addition & 1 deletion .github/workflows/pr.yml
Original file line number Diff line number Diff line change
Expand Up @@ -31,7 +31,7 @@ jobs:
- name: Build the Docusaurus site
env:
NODE_OPTIONS: "--max-old-space-size=8192 --max-http-header-size=8192"
run: yarn build
run: yarn build
spellcheck:
runs-on: ubuntu-latest
steps:
Expand Down
18 changes: 18 additions & 0 deletions blog-service/2024-12-11-manage.md
Original file line number Diff line number Diff line change
@@ -0,0 +1,18 @@
---
title: Self-Service Checkout (Manage)
image: https://help.sumologic.com/img/sumo-square.png
hide_table_of_contents: true
---

import useBaseUrl from '@docusaurus/useBaseUrl';

<a href="https://help.sumologic.com/release-notes-service/rss.xml"><img src={useBaseUrl('img/release-notes/rss-orange2.png')} alt="icon" width="50"/></a>

We’re excited to introduce self-service checkout, a streamlined way for trial users to upgrade to an **Essentials** plan directly from within the Sumo Logic platform. No more waiting for sales assistance—now you can unlock premium features in just a few clicks!

With self-service checkout, you’ll enjoy:
- **Quick upgrades**. Complete your purchase in minutes.
- **Instant access**. Start using advanced features right away.
- **Convenient payments**. Pay securely with a credit card.

Ready to get started? [Learn how to upgrade your plan](/docs/get-started/sign-up).
19 changes: 16 additions & 3 deletions docs/get-started/sign-up.md
Original file line number Diff line number Diff line change
Expand Up @@ -47,9 +47,10 @@ Next, you'll be taken to your onboarding checklist guide, where you can view das

### Upgrade or continue with Free account

#### Free account
After your trial ends, if you've not purchased a plan, your account will automatically convert to a Free account. This account lets you continue using Sumo Logic monitoring and log analytics services with limited features. To unlock premium features and scale as your needs grow, you can upgrade to a [paid plan](#essentials-plans) at any time.

After your trial ends, your account will automatically convert to a Free account. This account lets you continue using Sumo Logic monitoring and log analytics services with limited features. To unlock premium features and scale as your needs grow, you can upgrade to a paid plan at any time.
<details>
<summary>What's the difference between a Trial and a Free account?</summary>

| | Trial accounts | Free accounts
|:------------|:---------------|:------------
Expand All @@ -65,8 +66,20 @@ After your trial ends, your account will automatically convert to a Free account
<sup>3</sup> Forwards your logs to an S3 bucket after being collected and analyzed in Sumo Logic.<br/>
<sup>4</sup> Notifies you in real-time when errors occur on your systems.

</details>

For information on plan types and pricing, see [Sumo Logic Pricing](https://www.sumologic.com/pricing) and [Manage Subscription](/docs/manage/manage-subscription).

#### Essentials plans

Using our self-service checkout, you can sign up for a Sumo Logic Essentials plan in just minutes using a credit card—no need to interact with the sales team. Ready to get started? [Learn how to upgrade your plan](/docs/manage/manage-subscription/upgrade-sumo-logic-credits-account).

<img src={useBaseUrl('img/manage/subscriptions/essentials-landing-page.png')} alt="Essentials landing page checkout" style={{border: '1px solid gray'}} width="600" />

#### Enterprise plans

If the Essentials plan doesn’t fully meet your needs and you’re interested in exploring further options like Cloud SIEM, contact [Sales](https://www.sumologic.com/contact-us/) to upgrade to an Enterprise plan. Our team is here to help you find the best fit for your organization.

## Sign up through AWS Marketplace

Signing up for a Sumo Logic account through the AWS Marketplace creates a new Sumo Logic organization and account. It allows you to pay your bill using your Amazon account. All you need to sign up is a company email address and your location: North America, Europe, or Australia.
Expand Down Expand Up @@ -148,7 +161,7 @@ Should you decide to cancel, you can do this through AWS Marketplace.

Your subscription will be cancelled immediately.

### Kickstart your Sumo Logic experience with placeholder data
## Kickstart your Sumo Logic experience with placeholder data

Get started with Sumo Logic effortlessly using **Kickstart Data**, preloaded placeholder data designed to help you explore and understand the platform’s capabilities. With Kickstart Data, you can dive in immediately and explore Sumo Logic's features without needing to set up your own data sources.

Expand Down
30 changes: 20 additions & 10 deletions docs/manage/manage-subscription/sumo-logic-credits-accounts.md
Original file line number Diff line number Diff line change
Expand Up @@ -20,33 +20,43 @@ This plan was formerly called *Cloud Flex Credits*.

## Credits - Account types

You can select from Free, Trial, Essentials, Enterprise Operations, Enterprise Security, or Enterprise Suite Credits accounts.
Sumo Logic offers the following account types: Free, Trial, Essentials, Enterprise Operations, Enterprise Security, and Enterprise Suite.

### Free

Free accounts give you access to most Sumo Logic features, with a credit allocation of 20 credits a day. Credits can be used for logs, metrics, and traces, in any combination that meets your needs. The retention period for logs is 7 days. Free accounts allow three users. Free account holders can [upgrade](/docs/manage/manage-subscription/upgrade-sumo-logic-credits-account) to Sumo Logic paid service agreements in the Sumo Logic UI.
Free accounts offer access to most Sumo Logic features with the following limitations:
- **Daily Credit Allocation**. 20 credits for logs, metrics, and traces.
- **Retention**. 7-day log retention.
- **Users**. Limited to three users.

Free accounts can be upgraded to a paid subscription in the Sumo Logic UI. For details, see [Upgrade a Sumo Logic Credits Account](/docs/manage/manage-subscription/upgrade-sumo-logic-credits-account).

:::note
[Data Management](/docs/manage/users-roles/roles/role-capabilities/#data-management) is not available for Free accounts.
Free accounts do not support [Data Management](/docs/manage/users-roles/roles/role-capabilities/#data-management).
:::

### Trial

Trial accounts allow you to try all of Sumo Logic's advanced features to understand how Sumo Logic will fit within your organization before you buy. It includes a credit allocation to support a daily data volume limit of 1 GB per day, with 20 users and 30 days of data retention. If you use up the credits allocated for the trial period before the period ends, Sumo Logic’s [standard throttling mechanism](../ingestion-volume/log-ingestion.md) will be applied to your log ingest.
Trial accounts allow full access all Sumo Logic features to test how Sumo Logic will fit within your organization before you buy. It includes:
- **Daily Credit Allocation**: Supports a daily data volume limit of 1 GB per day.
- **Retention**: 30 days for all data.
- **Users**: Up to 20 users.

To access your [Data Management](/docs/manage/users-roles/roles/role-capabilities/#data-management) page:
Trial accounts enable you to leverage our full suite of [Data Management](/docs/manage/users-roles/roles/role-capabilities/#data-management) tools:
* [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu select **Administration > Account > Data Management**.
* [**New UI**](/docs/get-started/sumo-logic-ui/). In the top menu select **Administration**, and then under **Account** select **Data Management**. You can also click the **Go To...** menu at the top of the screen and select **Data Management**.

Trials are limited to 30 days. If you need to extend your trial period, contact our [sales team](mailto:sales@sumologic.com) to inquire about a Proof of Concept (PoC).
Trials are limited to 30 days. If you use up the credits allocated for the trial period before the period ends, Sumo Logic’s [standard throttling mechanism](../ingestion-volume/log-ingestion.md) will be applied to your log ingest. If you need to extend your trial period or request a Proof of Concept (PoC), contact our [sales team](mailto:sales@sumologic.com).

### Essentials

Essentials accounts scale to meet your growing needs for user licenses, data retention, and volume options based on subscription.
Essentials accounts scale to meet your growing needs for user licenses, data retention, and volume options. The Essentials plan includes options tailored to various needs:

<!-- add Collaborating, Troubleshooting, Orchestrating at launch -->
* **Troubleshoot**. Foundational log analysis and troubleshooting.
* **Collaborate**. Advanced team collaboration features.
* **Orchestrate**. Designed for organizations requiring robust workflows and automation.

You can [upgrade](upgrade-sumo-logic-credits-account.md) from a Essential plan to an Enterprise plan at any time.
For more details on upgrading, see [Upgrade a Sumo Logic Credits Account](/docs/manage/manage-subscription/upgrade-sumo-logic-credits-account). Essentials accounts can be upgraded to Enterprise accounts anytime.

### Enterprise Operations

Expand Down Expand Up @@ -175,7 +185,7 @@ To analyze usage trends:
* Use the pan feature (magnifying glass icon) to scroll through data.
* Hover over chart sections for detailed insights.

#### Promotional Credits
### Promotional Credits

There are times when Sumo Logic promotes services and consumables through the provision of Promotional Credits. Promotional Credits are non-transferrable and auto-expire at the end of the promotion period. In other words, if the Promotional Credits are not used within the promotion period, they do not carry over. They are of a "use it or lose it" nature. Promotional Credits are specific to a promotion and cannot be used for any service. The criteria, including promotion period, are listed in your contract. Promotional Credit consumption is calculated separately from the credits you paid for in your contract period. Promotional Credits are utilized as the priority credit for the specified credit variable.

Expand Down
Loading
Loading