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--- | ||
Title: Troubleshooting RedisInsight | ||
date: 2019-10-31 10:49:29 +0000 | ||
Title: Troubleshooting Redis Insight | ||
date: 2024-05-08 10:49:29 +0000 | ||
weight: 200 | ||
categories: ["RI"] | ||
path: troubleshooting/ | ||
nextStep: | ||
Title: Memory Analysis | ||
Title: Troubleshooting | ||
href: /docs/features/troubleshooting/ | ||
--- | ||
When RedisInsight doesn't behave as expected, use these steps to see what the problem is. | ||
When Redis Insight doesn't behave as expected, use these steps to see what the problem is. | ||
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For additional configuration options, such as changing the default port, go to: https://docs.redislabs.com/latest/ri/installing/configurations/ | ||
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## Logs | ||
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To get detailed information about errors in RedisInsight, you can review the log files with the `.log` extension in: | ||
To get detailed information about errors in Redis Insight, you can review the log files with the `.log` extension in: | ||
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- **Docker**: In the `/db/` directory *inside the container*. | ||
- **Mac**: In the `/Users/<your-username>/.redisinsight` directory. | ||
- **Windows**: In the `C:\Users\<your-username>\.redisinsight` directory. | ||
- **Linux**: In the `/home/<your-username>/.redisinsight` directory. | ||
- **Mac**: In the `/Users/<your-username>/.redis-insight` directory. | ||
- **Windows**: In the `C:\Users\<your-username>\.redis-insight` directory. | ||
- **Linux**: In the `/home/<your-username>/.redis-insight` directory. | ||
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{{< note >}} | ||
You can install RedisInsight on operating systems that are not officially supported, but it may not behave as expected. | ||
You can install Redis Insight on operating systems that are not officially supported, but it may not behave as expected. | ||
{{< /note >}} | ||
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We are happy to receive your feedback at redisinsight@redis.com. | ||
We are happy to receive your feedback in our repository - https://github.com/RedisInsight/RedisInsight/issues. | ||
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## Using behind a reverse proxy | ||
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When you configure RedisInsight to run behind a reverse proxy like NGINX: | ||
When you configure Redis Insight to run behind a reverse proxy like NGINX: | ||
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- Since some requests can be long-running, we recommend that the **request timeout is set to over 30 seconds** on the reverse proxy. | ||
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- Hosting RedisInsight behind a prefix path (path-rewriting) is not supported at this time. | ||
- Hosting Redis Insight behind a prefix path (path-rewriting) is not supported at this time. |
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