ZenDesk: Comment GitHub Issue on Zendesk Ticket Comment #14
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| name: "ZenDesk: Comment GitHub Issue on Zendesk Ticket Comment" | |
| on: | |
| workflow_dispatch: | |
| inputs: | |
| client_payload: | |
| description: "Payload from Zendesk" | |
| required: true | |
| type: string | |
| jobs: | |
| process_comment_and_labels: | |
| runs-on: ubuntu-latest | |
| steps: | |
| - uses: hmarr/debug-action@v3.0.0 | |
| - uses: actions/github-script@v5 | |
| with: | |
| github-token: ${{ secrets.GIT_PAT_HEIDI }} | |
| script: | | |
| const sanitizedClientPayloadRaw = context.payload.inputs.client_payload | |
| .trim() | |
| .replaceAll("\n", "\\n") | |
| .replaceAll("\r", "\\r"); | |
| core.startGroup("Parsed payload"); | |
| const payload = JSON.parse(sanitizedClientPayloadRaw); | |
| core.info(JSON.stringify(payload, null, 2)); | |
| core.endGroup(); | |
| // Extract issue details from the Zendesk external_id | |
| const parts = payload.ticket.external_id.split("/"); | |
| const issue_number = parts[parts.length - 1]; | |
| const issue_repo = parts[parts.length - 3]; | |
| const issue_owner = parts[parts.length - 4]; | |
| // Extract comment details | |
| const comment_author = payload.comment.author || "HumanSignal Support"; | |
| const comment_body = payload.comment.body; | |
| const formatted_comment_body = `${comment_body}\n\n*Comment by ${comment_author}*`; | |
| // Add a comment to the GitHub issue | |
| await github.rest.issues.createComment({ | |
| owner: issue_owner, | |
| repo: issue_repo, | |
| issue_number: issue_number, | |
| body: formatted_comment_body | |
| }); | |
| // Extract labels from the custom_field | |
| let new_labels = []; | |
| if (payload.ticket.custom_field) { | |
| new_labels = payload.ticket.custom_field.split(" ").map(label => label.trim()); | |
| } | |
| // Get the current labels on the GitHub issue | |
| const { data: current_labels } = await github.rest.issues.listLabelsOnIssue({ | |
| owner: issue_owner, | |
| repo: issue_repo, | |
| issue_number: issue_number | |
| }); | |
| const current_label_names = current_labels.map(label => label.name); | |
| // Labels to be added | |
| const labels_to_add = new_labels.filter(label => !current_label_names.includes(label)); | |
| // Labels to be removed | |
| const labels_to_remove = current_label_names.filter(label => !new_labels.includes(label)); | |
| // Remove labels that are not in the new labels list | |
| for (const label of labels_to_remove) { | |
| await github.rest.issues.removeLabel({ | |
| owner: issue_owner, | |
| repo: issue_repo, | |
| issue_number: issue_number, | |
| name: label | |
| }); | |
| } | |
| // Add the new labels | |
| if (labels_to_add.length > 0) { | |
| await github.rest.issues.addLabels({ | |
| owner: issue_owner, | |
| repo: issue_repo, | |
| issue_number: issue_number, | |
| labels: labels_to_add | |
| }); | |
| } | |
| core.info(`Comment and labels successfully added to GitHub issue #${issue_number}.`); |