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FAQ
holema edited this page Dec 5, 2023
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Q: How do I transfer a conference to another user within the participant panel?
A: To transfer a conference to another user, follow these steps:
- Participant Panel Access: Access the participant panel within the conference platform.
- Verify Moderator Status: Ensure that the user you wish to transfer the conference to has been promoted to a moderator within the conference.
- Account on Jitsi-Admin Platform: The new owner or recipient of the conference must possess an account on the Jitsi-Admin platform.
- Transfer Process: Once the above prerequisites are met, locate and select the "Transfer Conference" button within the participant panel.
- Release Conference: Upon clicking the "Transfer Conference" button, the conference will be transferd to the new owner
Q: I clicked on the "Add new room" button, but the room isn't saved correctly, and the background grid appears half-sized. What should I do?
Solution:
- Check the
.env.local
file and verify the settings, especially the Swiftmailer configuration. Ensure the Transport settings are correctly defined, and the encryption method is valid. Log errors can be found in the logfile, so review this file for any related issues.
Solution:
- Confirm that the database schema is up to date.
- Check the environment variable
strict_allow_user_creation
and ensure it's set to1
.
Q: After clicking "start in browser" in Jitsi-admin, I'm seeing an ERR_BLOCKED_BY_RESPONSE message. What should I do?
Solution:
- If your browser displays this error, it indicates enhanced security. In the
jitsi-admin > v0.72.0
, the Jitsi-iframe API is used. Add thejitsi-admin
as a frame-ancestor in your nginx configuration. Refer to this guide for instructions on fixing this issue. Alternatively, you can disable the iframe function.

