🧙‍♂️ Wizard Customer Support Chatbot

An intelligent FAQ chatbot using Sentence-BERT for question matching and Groq’s LLaMA 3 for smart fallback answers.

🚀 Live Demo

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🔍 Overview

Wizard Customer Support is a Streamlit-based chatbot that handles real-time customer queries using a hybrid of:

• Semantic Search with SentenceTransformers
• Groq LLaMA 3 API for fallback answers

It’s designed to simulate a helpful, magical support wizard 🧙 that always finds an answer.

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🧰 Tech Stack

• 🔤 NLP: sentence-transformers (all-MiniLM-L6-v2)
• 🤖 Fallback LLM: Groq + llama3-8b-8192
• 📊 Data: CSV-based FAQ ingestion
• 🌐 Frontend: Streamlit
• 📎 Similarity: Cosine similarity for semantic search

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📦 Setup Instructions

# 1. Clone the repository
git clone https://github.com/Flash019/FUTURE_ML_03.git
cd FUTURE_ML_03

# 2. Install dependencies
pip install -r requirements.txt

# 3. Run the app
streamlit run wizard_coustomer_support.py