The goal of this project is to evaluate the impact of cost-of-living pressures on residential electricity customers in Victoria. By leveraging compliance and performance data reported by energy retailers, this analysis uncovers trends in arrears, disconnections, and financial assistance uptake, providing a clearer picture of consumer financial distress.
This repository highlights the practical application of data analytics in policy decision-making, demonstrating expertise in data wrangling, visualization, and stakeholder-focused reporting. The insights gained help energy regulators, policymakers, and service providers make informed decisions to enhance consumer protections, refine financial assistance programs, and proactively address affordability challenges.
- Full Technical Report – Posit Cloud (R)
- A detailed analysis documenting data preprocessing, trend analysis, and key findings on financial hardship in the electricity market.
- Executive Summary Report
- A concise, high-level summary highlighting key insights, policy implications, and recommendations for stakeholders.
- Final Canva Presentation
- A stakeholder-friendly summary highlighting key project insights in an engaging, visual format.