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Residential Cleaning Service Reservation System

Overview

This project is a command-line-based reservation system designed for managing residential cleaning services. It was developed as part of my Workshop I coursework, applying key concepts from my Bachelor of Computer Science (Database Management) studies, including structured analysis, relational database design, and system integration.

Key Features

  • User Registration & Authentication – Secure modules for both customers and staff.
  • Reservation Management – Allows users to book cleaning services while automating cost calculations for accuracy.
  • Feedback System – Enables customers to submit service ratings and comments for quality improvement.
  • Error Handling & Validation – Implements robust input validation (e.g., date verification, password rules) to enhance system stability.

Technologies Used

  • Programming Language: C++
  • Development Environment: Command-line interface
  • Database Concepts Applied: Relational schema design, normalization, and structured system analysis

SDG Alignment

  • SDG 11: Sustainable Cities and Communities – By improving residential cleaning service management, this system contributes to healthier living environments and enhances service efficiency in urban areas.

Future Improvements

  • Develop a GUI version for better usability.
  • Integrate with a persistent database instead of file-based storage.
  • Expand features for reservation cancellation and modification options.

Contact

For inquiries, feel free to reach out via email: shahira.zainuddin@yahoo.com.

About

Workshop I of Bachelor of Computer Science (Database Management) (Hons)

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