License Issue Detected - Constant issue on reboot

[badgifter]

I was debating about opening a ticket, but it has gotten very annoying.

Anytime I shutdown my computer, the pro license I paid for gets removed and it goes back to "expired trial" mode. Maybe I need to do something to prevent this from happening?

I run the newest macbook M4 pro, I use cloudflare vpn and or tailscale vpn a lot, sometimes they are enabled when the computer starts. ( maybe network problem ?)

Here is screenshot of what I see everytime I restart my computer.

[waydabber]

I am not sure what could be the issue. If you are sure the key is not leaked, then for some reason the hardware ID (to which the license is tied) may keep changing.

Whenever this happens, after activating the app again, check for the UUID using this command to see if it is stable or not (differs from the previous run). If unstable, then it might be some system issue.

/Applications/BetterDisplay.app/Contents/MacOS/BetterDisplay manageLicense -activations

[badgifter]

Well. Interesting thing.

I couldn't get the license to deactivate by rebooting. So I was thinking, it must be when I shutdown overnight and then come back in the morning. I did that, and sure enough, when I booted the machine, I could tell it was deactivated because my laptop screen was on ( is only reason I use the pro, to turn off the macbook screen ).

So, instead of opening the program to re-add license, I instead when straight to the terminal and ran your manageLicense command. Now, I wasn't paying too much attention, because I was reading the response ( which was this )

{
    activated = "2025-09-21 06:14:01 +0000";
    "activation_id" = 6947113;
    uuid = "my mac ID, was the same as before";
}

So I checked UUID from before and its the same. So I was thinking, what the heck. And that is when I noticed, my laptop screen was off, so I checked the program and sure enough, it shows activated. All I did was run that command.

But, this is not 100% verified that running that command fixes it. I will try again when/if it gets deactivated and update again in a day or two.

---

I did reboot and notice it takes program a few seconds to load and then disable laptop monitor so maybe that is what happened. So.. Still a mystery.

As for the key being hacked or stolen. Not sure how, I bought from your website and email was from paddle.com, and I checked my email access logs, nothing unusual.

Anyways. Will wait again for it to randomly deactivate and update then. Sorry for the waste of time so far.