Tron stopped working

[anycolo]

Everything tron in the web page is offline/offline.

kubectl -n shkeeper logs tron-shkeeper-95b77596b-tcq2h
INFO block_scanner.py:57 Block Scanner call(): Some blocks failed, retrying chunk 68144913 - 68144914
ERROR block_scanner.py:298 ThreadPoolExecutor-1_0 scan(): Block 68144913: Failed to scan:
Traceback (most recent call last):
File "/app/app/block_scanner.py", line 181, in scan
block = self.download_block(block_num)
File "/app/app/block_scanner.py", line 148, in download_block
block = ConnectionManager.client().get_block(n)
File "/usr/local/lib/python3.13/site-packages/tronpy/tron.py", line 883, in get_block
raise BlockNotFound
tronpy.exceptions.BlockNotFound
ERROR block_scanner.py:298 ThreadPoolExecutor-1_0 scan(): Block 68144914: Failed to scan:
Traceback (most recent call last):
File "/app/app/block_scanner.py", line 181, in scan
block = self.download_block(block_num)
File "/app/app/block_scanner.py", line 148, in download_block
block = ConnectionManager.client().get_block(n)
File "/usr/local/lib/python3.13/site-packages/tronpy/tron.py", line 883, in get_block
raise BlockNotFound
tronpy.exceptions.BlockNotFound
INFO block_scanner.py:57 Block Scanner call(): Some blocks failed, retrying chunk 68144913 - 68144914
ERROR block_scanner.py:298 ThreadPoolExecutor-1_0 scan(): Block 68144913: Failed to scan:
Traceback (most recent call last):
File "/app/app/block_scanner.py", line 181, in scan
block = self.download_block(block_num)
File "/app/app/block_scanner.py", line 148, in download_block
block = ConnectionManager.client().get_block(n)
File "/usr/local/lib/python3.13/site-packages/tronpy/tron.py", line 883, in get_block
raise BlockNotFound
tronpy.exceptions.BlockNotFound

[github-actions]

Official Statement from the SHKeeper Development Team

We would like to clarify that the SHKeeper development team consists solely of the following:

• @vsyshost
• @dmytro-samoylenko
• @Olxndr
• @yukonet

It is managed through our official GitHub account https://github.com/vsys-host

We NEVER:

• Share or redirect users to unofficial or suspicious links.
• Request private keys, funds, or other sensitive information.

If you encounter any comments, issues, or users claiming to represent SHKeeper and sharing external links or providing questionable support, please report them immediately. These individuals are not affiliated with the SHKeeper team.

For accurate information and official support, please refer only to:

Our GitHub account: https://github.com/vsys-host/shkeeper.io
Our official SHKeeper website: https://shkeeper.io/
Our official VSYS Host website: https://vsys.host/

Thank you for your understanding and vigilance.

SHKeeper Development Team

[yukonet]

It looks like you are requesting a very old block 68144913 (139 days 12 hrs ago | 2024-12-25 00:13:00 (UTC)) from the nodes which is not present on the node.
If you do not expect any payments from the date of this block until today, we recommend changing the last block to the latest one at the moment manually.
You can find instructions on how to do this below (you can change the block number to the latest one in the blockchain):

kubectl -n shkeeper scale --replicas=0 deploy tron-shkeeper

sqlite3 /var/lib/rancher/k3s/storage/pvc-*_shkeeper_tron-shkeeper-data/database.db 'update settings set value=72161637 where name="last_seen_block_num"'

kubectl -n shkeeper scale --replicas=1 deploy tron-shkeeper