Issue Summary

In the ticket view, under the "Prepared Responses" dropdown, the "Create New" link currently redirects to the list of prepared responses instead of directly opening the prepared response creation form.

Steps to Reproduce

1. Go to the ticket view screen.
2. Click on the "Prepared Responses" dropdown.
3. Click the "Create New" link.
4. It opens the listing page of prepared responses.

Expected Behavior

Clicking on "Create New" should open the prepared response creation form, not the list page.

Current Behavior

The link redirects to the helpdesk_member_prepared_responses route (list page) instead of the creation form.

Affected File

Resources/views/tickets/quick-actions/prepared-responses.html.twig (from UVDesk Automation Bundle)

Suggested Fix

Update the link to use the correct route:

<a href="{{ path('helpdesk_member_create_prepared_response') }}">Create New</a>