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Alert vs Modal for a specific usecase #3599

Answered by nkrantz
AleenaSA asked this question in Q&A
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Thanks for the context! It's a bit of a confusing flow for the user to click on a link that they think will take them to one page (product page), but be taken to a different page instead (2FA page).

One option would be to re-work the flow just a bit. From the main/initial page, when the user clicks on the product link, instead of taking them to an unexpected page and showing the 2FA popup there, the button could trigger a Modal that explains why they would need to go to the 2FA page before the page they're attempting to navigate to, and why. The Modal would also contain a link to the 2FA page so that the user could go there intentionally.

If you'd like to talk about the flow more and brai…

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@AleenaSA
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@nkrantz
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@nkrantz
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Answer selected by AleenaSA
@serifluous
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