Potential design for making the delete action harder

[frankfzhao]

SendGrid Macerating Campaign has a special use case that currently a lot of customers experiencing the issue that they accidentally delete all their contacts by 2 clicks.
This design iteration aims to make it harder for users to perform deleting all contacts.
My thought is to add a text field and ask users to type in "Delete all contacts" to enable the actual destructive button which allow users to perform the delete action.


Any suggestion on the copy / usage on this new workflow?

Thanks!🙏

[TheSisb]

Hi @frankfzhao,

This is a good suggestion and one we recommend for high severity actions on our delete pattern documentation.

For copy, please be mindful of capitalization like in your header. Here's our specific guidelines on capitalization. If you have further questions about copy we suggest you reach out to @ctecks.

Let me know if you have any other questions :)

[frankfzhao]

Thanks! We will implement this under SendGrid UI which has some differences comparing to Paste for the capitalization. I will keep you posted when we move to Paste