Integration with other email providers, especially self-hosted

[lukas-mertens]

Scope & Context

The ticket is about the gmail integration/email integration in general

Current behavior

Currently it is only possible to integrate with gmail as it seems

Expected behavior

I am part of an organization that runs most if its infrastructure self-hosted, including its email server. Twenty would be a great addition as a CRM. Currently it is not possible to integrate with self hosted email solutions however. An integration with mailcow/roundcube or simply imap (to allow integration with most email providers) would be great, so that not only gmail is supported.

[ajojotank]

I agree with this, although I am not sure on how to implement it as I am not a developer.

[FelixMalfait]

Moving to discussion. This is a highly requested feature. We need to continue working on the basics before we extend to other email providers but it will come at some point for sure!

[olmohake]

I am currently looking into different os crms for a non-profit organisation. Was really exited about twenty. However, being able to sync with exiting mail accounts is an hard requirement for us as well.

[jpstrikesback]

Also looking at twenty for a NPO, and an email fw/cc/bcc listener inbox (see #5807) is a requirement and would perhaps circumvent or delay the need for direct integrations (while losing the ability to send from twenty), I think a listener inbox would provide a more secure base option that gets the job done for more orgs.

[tfbecker]

+1

[nser77]

Same problem here.

We also need to to distribute those workers.

Is it possible?

[lhjt]

Also interested in seeing twenty support email providers outside of G oogle. My suggestion would be to support IMAP/SMTP directly, instead of having direct integrations with specific mailbox providers (and similarly use CalDAV for calendar scheduling).

This would mean that twenty could work with essentially every email provider as my understanding is the majority of providers support these protocols.

[chsasank]

Code seems to be organized in a way that they are open for other messaging platforms: https://github.com/twentyhq/twenty/blob/258fd078394c95da0e5790c59a5ec1352e120ec7/packages/twenty-server/src/modules/messaging/message-import-manager/drivers/gmail/providers/gmail-client.provider.ts

[chsasank]

A work around for the timebeing can probably be found by creating a free gmail ID and integrating it that with your email: https://support.google.com/mail/answer/21289?sjid=5968582876535744111-AP

[kbkozlev]

I have the same issue, perhaps connecting the emails using IMAP or POP3 could be a solution

[vinyll]

I would also need a raw IMAP, SMTP and caldav support for business account

[talhakaanozkan]

I think it would be the right decision to bring SMTP - IMAP, POP3 support.

[folliesandjollies]

Any updates on the progress of this feature? Thanks!

[FelixMalfait]

Hey unfortunately, this hasn't been started yet. If someone wants to work on this we're open to paying a bounty for it.
(Need to be someone experienced/senior as this is quite a big task)

[zhyd1997]

Hi

I have experience with IMAP and SMTP, and I will look into it!

[zhyd1997]

I recommend using the SendGrid service to send emails.

[FelixMalfait]

No, people want to be free to use whatever email provider they already have.

[zhyd1997]

It should work, and SandGrid emails will not got to spam folder as it promises.

[gonzaleztroyano]

As @FelixMalfait stated, it's nice to have SendGrid as an option, but having an standard SMTP option will be much better, as you can configure whatever email provider you already have 🙂

[zhyd1997]

Good idea!