Redirects not working (link saves but doesn’t redirect)

[jestoniebureauet-debug]

Which version of Skybrud Redirects are you using? (Please write the exact version, example: 4.0.8)

13.0.8

Which Umbraco version are you using? (Please write the exact version, example: 10.1.0)

13.10.1

Bug description

We’re experiencing two related issues with Skybrud.Umbraco.Redirects v13.0.8 in Umbraco 13.

On our live site, redirects appear to save correctly (the destination link is stored properly), but the redirect does not actually work — it simply does not redirect to the destination URL.

When testing the same setup locally, the redirect destination link picker behaves differently. After selecting a page to redirect to, the “Link” field only contains # instead of the actual link or UDI. Because of this, the redirect cannot work locally.

*** Steps to Reproduce
Go to Content → Redirects.

Add a new redirect.

Select a valid internal page as the destination.

Save.

Check the redirect on the frontend.

Result: Redirect doesn’t happen, even though the destination link is correctly saved.

Note: Upon checking version compatibility, I think theres no compatible version for 13.10.1?

• The attached sample umbraco backoffice is in my localhost.

[abjerner]

Hi @jestoniebureauet-debug

Is the destination by any change not published? That would usually be why the URL is #.

The issue could also be caused by a custom URL provider not working as intended. Do you have something like that in your solution?

[jestoniebureauet-debug]

Hi @abjerner — thanks for replying!

The destination content is definitely published (verified both locally and on live).

Regarding a custom URL provider, we don’t have one in our solution.
I searched the entire project for IUrlProvider, UrlProviderCollectionBuilder, or any registration via builder.UrlProviders(), and didn’t find any references — only the standard Umbraco WebRoutingSettings section in the configuration.
So it looks like we’re using the default URL provider.