[bug] I found a bug related to the G Helper software that causes a particular shortcut to stop working.

[2602NAMAN]

Hello, When I use G helper tool running in background, there is a shortcut for decreasing volume (Fn + F2) on laptop in built keyboard or in my case with using a external keyboard (Fn + G) completely stops working. But when I quit G Helper tool the shortcut starts working normally.

I found out that when press (ctrl + Fn + F2) on laptop in built keyboard or (ctrl + Fn + G) on external keyboard the shortcut works normally with G Helper running in background.

I also tried ("skip_hotkeys":1,) to Disable Extra Keybindings but nothing happens.

[seerge]

@2602NAMAN hello, since you didn't post a proper issue using template and didn't include app logs I have to guess.

FN+F2/F3 emit volume down/up on your device on hardware level. Did you rebind those keys under Extra to do something else ? If so - G-Helper would be listening to volume down/up media keys in windows and perform corresponding actions.

I can only imagine that some FN+G on your external keyboard also emits same volume control, so it automatically gets intercepted too (as windows doesn't distinguish from where they come form)

Just set FN+F2/F3 back to volume controls under Extra

[2602NAMAN]

Thank you so much, I Mistakenly changed my key bindings in extra tab now its fixed 😅