From 5a41c17c52535ccabf7a712086a8a82da68ee557 Mon Sep 17 00:00:00 2001 From: Sherin Date: Tue, 4 Mar 2025 13:29:02 +0200 Subject: [PATCH 1/7] Create version-lifecycle.md --- docs/home/changelog/version-lifecycle.md | 18 ++++++++++++++++++ 1 file changed, 18 insertions(+) create mode 100644 docs/home/changelog/version-lifecycle.md diff --git a/docs/home/changelog/version-lifecycle.md b/docs/home/changelog/version-lifecycle.md new file mode 100644 index 0000000000..d9d64a60e5 --- /dev/null +++ b/docs/home/changelog/version-lifecycle.md @@ -0,0 +1,18 @@ +# Product Version Lifecycle + +Run:ai follows a structured product lifecycle to ensure customers receive regular updates, security patches, and long-term stability for their deployments. This document outlines the support phases for each release version, including the timelines for Full Support and Extended Support. + + +* **Full support** - Each version receives active maintenance, including new features, bug fixes, and security patches. +* **Extended Support** - After the Full Support period ends, the version continues to receive critical security updates and bug fixes but no new features. +* **End of Support** - Once a version reaches this stage, it will no longer receive updates, and customers are encouraged to upgrade to a supported version. + +The table below details the supported versions of Run:ai, along with their respective support timelines. If your deployment is approaching the end of support, we recommend planning an upgrade to ensure continued security and functionality. + +| Version | End of Full Support | End of Extended Support | +|--|--|--| +| [2.20](https://docs.run.ai/v2.20/home/overview/) | 12 January 2026 | 13 July 2026 | +| [2.19](https://docs.run.ai/v2.19/home/overview/) | 8 October 2025 | 8 April 2026 | +| [2.18](https://docs.run.ai/v2.18/home/overview/) | 21 July 2025 | 21 January 2026 | +| [2.17](https://docs.run.ai/v2.17/) | 14 April 2025 | 14 October 2025 | +| [2.16](https://docs.run.ai/v2.16/) | 25 January 2025 | 25 July 2025 | \ No newline at end of file From a9b306ae2e119195e73286675772335dc66716f8 Mon Sep 17 00:00:00 2001 From: Sherin Date: Wed, 5 Mar 2025 11:59:23 +0200 Subject: [PATCH 2/7] Updated product version lifecycle --- docs/home/{changelog => }/version-lifecycle.md | 0 mkdocs.yml | 1 + 2 files changed, 1 insertion(+) rename docs/home/{changelog => }/version-lifecycle.md (100%) diff --git a/docs/home/changelog/version-lifecycle.md b/docs/home/version-lifecycle.md similarity index 100% rename from docs/home/changelog/version-lifecycle.md rename to docs/home/version-lifecycle.md diff --git a/mkdocs.yml b/mkdocs.yml index 89c8dca514..6ec7ae9072 100644 --- a/mkdocs.yml +++ b/mkdocs.yml @@ -203,6 +203,7 @@ nav: - 'Hotfixes for 2.18' : 'home/changelog/hotfixes-2-18.md' - 'Hotfixes for 2.17' : 'home/changelog/hotfixes-2-17.md' - 'Hotfixes for 2.16' : 'home/changelog/hotfixes-2-16.md' + - 'Product Version Lifecycle' : 'home/version-lifecycle.md' - 'Product Support Policy' : 'home/product-support-policy.md' - 'Data Privacy' : 'home/data-privacy-details.md' - 'Infrastructure Administrator' : From edfdca6d40e77c6d2a2f38b882d26a594bb24c34 Mon Sep 17 00:00:00 2001 From: Sherin Date: Wed, 5 Mar 2025 12:51:31 +0200 Subject: [PATCH 3/7] Update version-lifecycle.md --- docs/home/version-lifecycle.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/docs/home/version-lifecycle.md b/docs/home/version-lifecycle.md index d9d64a60e5..37ad8cfb10 100644 --- a/docs/home/version-lifecycle.md +++ b/docs/home/version-lifecycle.md @@ -3,8 +3,8 @@ Run:ai follows a structured product lifecycle to ensure customers receive regular updates, security patches, and long-term stability for their deployments. This document outlines the support phases for each release version, including the timelines for Full Support and Extended Support. -* **Full support** - Each version receives active maintenance, including new features, bug fixes, and security patches. -* **Extended Support** - After the Full Support period ends, the version continues to receive critical security updates and bug fixes but no new features. +* **Full Support** - Each version receives critical and important bug fixes. +* **Extended Support** - After the full support period ends, the version continues to receive critical bug fixes. * **End of Support** - Once a version reaches this stage, it will no longer receive updates, and customers are encouraged to upgrade to a supported version. The table below details the supported versions of Run:ai, along with their respective support timelines. If your deployment is approaching the end of support, we recommend planning an upgrade to ensure continued security and functionality. From 76be3426ef4e6cef0994589eda2a166a614c48ac Mon Sep 17 00:00:00 2001 From: Sherin Date: Wed, 5 Mar 2025 18:45:46 +0200 Subject: [PATCH 4/7] Updates --- docs/home/version-lifecycle.md | 12 ++++++++---- mkdocs.yml | 2 +- 2 files changed, 9 insertions(+), 5 deletions(-) diff --git a/docs/home/version-lifecycle.md b/docs/home/version-lifecycle.md index 37ad8cfb10..436979bf17 100644 --- a/docs/home/version-lifecycle.md +++ b/docs/home/version-lifecycle.md @@ -1,13 +1,17 @@ -# Product Version Lifecycle - -Run:ai follows a structured product lifecycle to ensure customers receive regular updates, security patches, and long-term stability for their deployments. This document outlines the support phases for each release version, including the timelines for Full Support and Extended Support. +# Support Model +## Overview +Run:ai follows a structured product lifecycle to ensure customers receive regular updates, security patches, and long-term stability for their deployments. +This document outlines the support phases for each release version, including the timelines for Full Support and Extended Support. * **Full Support** - Each version receives critical and important bug fixes. * **Extended Support** - After the full support period ends, the version continues to receive critical bug fixes. * **End of Support** - Once a version reaches this stage, it will no longer receive updates, and customers are encouraged to upgrade to a supported version. -The table below details the supported versions of Run:ai, along with their respective support timelines. If your deployment is approaching the end of support, we recommend planning an upgrade to ensure continued security and functionality. +## Supported product versions + +The table below details the supported versions of Run:ai, along with their respective support timelines. +If your deployment is approaching the end of support, we recommend planning an upgrade to ensure continued security and functionality. | Version | End of Full Support | End of Extended Support | |--|--|--| diff --git a/mkdocs.yml b/mkdocs.yml index 6ec7ae9072..dad9d2d834 100644 --- a/mkdocs.yml +++ b/mkdocs.yml @@ -203,7 +203,7 @@ nav: - 'Hotfixes for 2.18' : 'home/changelog/hotfixes-2-18.md' - 'Hotfixes for 2.17' : 'home/changelog/hotfixes-2-17.md' - 'Hotfixes for 2.16' : 'home/changelog/hotfixes-2-16.md' - - 'Product Version Lifecycle' : 'home/version-lifecycle.md' + - 'Support Model' : 'home/version-lifecycle.md' - 'Product Support Policy' : 'home/product-support-policy.md' - 'Data Privacy' : 'home/data-privacy-details.md' - 'Infrastructure Administrator' : From 91647b5ed251bc57f558136ad1b67708aa8d10a0 Mon Sep 17 00:00:00 2001 From: Sherin Date: Mon, 10 Mar 2025 19:29:08 +0200 Subject: [PATCH 5/7] Updated --- docs/home/product-support-policy.md | 2 ++ docs/home/version-lifecycle.md | 2 +- mkdocs.yml | 2 +- 3 files changed, 4 insertions(+), 2 deletions(-) diff --git a/docs/home/product-support-policy.md b/docs/home/product-support-policy.md index d088025f58..cd119213d1 100644 --- a/docs/home/product-support-policy.md +++ b/docs/home/product-support-policy.md @@ -11,6 +11,8 @@ The product support levels for the Run:ai software are as follows: * Extended support period: 6 months after the end of the full support period. * End of support: 18 months from the release date of a Major Version +For specific versions, see [Product Version Lifecycle](version-lifecycle.md). + Notes: 1. Run:ai may extend the support periods and/or otherwise amend this Product Support Levels Policy from time to time at its own discretion. diff --git a/docs/home/version-lifecycle.md b/docs/home/version-lifecycle.md index 436979bf17..a0da34e9e3 100644 --- a/docs/home/version-lifecycle.md +++ b/docs/home/version-lifecycle.md @@ -1,4 +1,4 @@ -# Support Model +# Product Version Lifecycle ## Overview Run:ai follows a structured product lifecycle to ensure customers receive regular updates, security patches, and long-term stability for their deployments. diff --git a/mkdocs.yml b/mkdocs.yml index dad9d2d834..4393fe3d18 100644 --- a/mkdocs.yml +++ b/mkdocs.yml @@ -203,8 +203,8 @@ nav: - 'Hotfixes for 2.18' : 'home/changelog/hotfixes-2-18.md' - 'Hotfixes for 2.17' : 'home/changelog/hotfixes-2-17.md' - 'Hotfixes for 2.16' : 'home/changelog/hotfixes-2-16.md' - - 'Support Model' : 'home/version-lifecycle.md' - 'Product Support Policy' : 'home/product-support-policy.md' + - 'Product Version Lifecycle' : 'home/version-lifecycle.md' - 'Data Privacy' : 'home/data-privacy-details.md' - 'Infrastructure Administrator' : - 'Overview' : 'admin/overview-administrator.md' From b9312d6181e14b26fc42030ccaded41dc0ffc3ef Mon Sep 17 00:00:00 2001 From: Sherin Date: Mon, 10 Mar 2025 19:43:56 +0200 Subject: [PATCH 6/7] Update mkdocs.yml --- mkdocs.yml | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/mkdocs.yml b/mkdocs.yml index 4393fe3d18..9ca7e3f73d 100644 --- a/mkdocs.yml +++ b/mkdocs.yml @@ -203,7 +203,8 @@ nav: - 'Hotfixes for 2.18' : 'home/changelog/hotfixes-2-18.md' - 'Hotfixes for 2.17' : 'home/changelog/hotfixes-2-17.md' - 'Hotfixes for 2.16' : 'home/changelog/hotfixes-2-16.md' - - 'Product Support Policy' : 'home/product-support-policy.md' + - 'Support Policy' : + - 'Product Support Policy' : 'home/product-support-policy.md' - 'Product Version Lifecycle' : 'home/version-lifecycle.md' - 'Data Privacy' : 'home/data-privacy-details.md' - 'Infrastructure Administrator' : From ab0d223177e0d99598a826ce8fd8d0e0a9dc77b0 Mon Sep 17 00:00:00 2001 From: Sherin Date: Mon, 10 Mar 2025 19:49:05 +0200 Subject: [PATCH 7/7] Update version-lifecycle.md --- docs/home/version-lifecycle.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/home/version-lifecycle.md b/docs/home/version-lifecycle.md index a0da34e9e3..575fe41f73 100644 --- a/docs/home/version-lifecycle.md +++ b/docs/home/version-lifecycle.md @@ -8,7 +8,7 @@ This document outlines the support phases for each release version, including th * **Extended Support** - After the full support period ends, the version continues to receive critical bug fixes. * **End of Support** - Once a version reaches this stage, it will no longer receive updates, and customers are encouraged to upgrade to a supported version. -## Supported product versions +## Versions The table below details the supported versions of Run:ai, along with their respective support timelines. If your deployment is approaching the end of support, we recommend planning an upgrade to ensure continued security and functionality.