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Call and SMS Logs are no longer being synced to Pipedrive #57

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TNDevSupport opened this issue Dec 15, 2020 · 5 comments
Open

Call and SMS Logs are no longer being synced to Pipedrive #57

TNDevSupport opened this issue Dec 15, 2020 · 5 comments

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@TNDevSupport
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We're using the newest Extension and it's no longer logging Calls and SMS. Not on deals and the Contact card.
@zxdong262
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zxdong262 commented Dec 16, 2020 •
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Release new version, can you try it?

https://github.com/ringcentral/pipedrive-embeddable-ringcentral-phone-spa/releases/tag/v2.12.3

@TNDevSupport
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Hi,

That worked. Call/SMS Log now synced with the Contacts Card. Any chance to put it back the Deal Card?

@zxdong262
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@TNDevSupport Pipedrive API support create call log with one contact and one deal, just we could not know which deal is the one user really want, got complain about this, that is why log to deal is removed.

@sanderpoint
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Is there any option being worked on that will allow for sync to deal card again?

@zxdong262
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@sanderpoint I may investigate this, may take some time

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@zxdong262 @TNDevSupport @sanderpoint