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Copy file name to clipboardExpand all lines: docs/release-notes/rn-vendor-platform.md
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### New Features {#new-features-v2025-05-29-3}
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* Adds a "cancel" button for in-progress airgap builds.
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## v2025.05.28-4
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Released on May 28, 2025
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### Bug Fixes {#bug-fixes-v2025-05-28-4}
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* Compatibility Matrix: VMs that remain in the "queued" status for longer than 24 hours are removed and then displayed on the Compatibility Matrix **History** page as "Queued Timeout".
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* Compatibility Matrix: Fixes an issue that could cause an error when creating a VM due to an unremovable network.
Copy file name to clipboardExpand all lines: docs/vendor/customer-reporting.md
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*[Manage Customer](#manage-customer)
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*[Time to Install](#time-to-install)
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*[Download Portal](#download-portal)
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*[Enterprise Portal](#enterprise-portal-alpha)
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*[Enterprise Portal](#enterprise-portal-beta)
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*[Instances](#instances)
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*[Install Attempts](#install-attempts-alpha)
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*[Install Attempts](#install-attempts-beta)
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### Manage Customer
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You can use the Download Portal to give your customers access to the files they need to install your application, such as their license file or air gap bundles. For more information, see [Access a Customer's Download Portal](releases-share-download-portal).
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### Enterprise Portal (Alpha)
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### Enterprise Portal (Beta)
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:::note
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The **Enterprise Portal** section is available only for customers with the Enterprise Portal enabled. For more information about how to enable the Enterprise Portal for a customer, see [Manage Enterprise Portal Access](/vendor/enterprise-portal-invite).
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* An uptime graph of the previous two weeks. For more information about how the Vendor Portal determines uptime, see [Instance Uptime](instance-insights-details#instance-uptime) in _Instance Details_.
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* The uptime ratio in the previous two weeks.
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### Install Attempts (Alpha)
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### Install Attempts (Beta)
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:::note
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The **Install Attempts** section is available only for customers with the Replicated Enterprise Portal enabled. For more information about how to enable the Enterprise Portal for a customer, see [Manage Enterprise Portal Access](/vendor/enterprise-portal-invite).
Copy file name to clipboardExpand all lines: docs/vendor/embedded-disaster-recovery.mdx
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Embedded Cluster disaster recovery has the following limitations and known issues:
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* Embedded Cluster supports only AWS S3 as a storage location for backups.
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* During a restore, the version of the Embedded Cluster installation assets must match the version of the application in the backup. So if version 0.1.97 of your application was backed up, the Embedded Cluster installation assets for 0.1.97 must be used to perform the restore. Use `./APP_SLUG version` to check the version of the installation assets, where `APP_SLUG` is the unique application slug. For example:
Copy file name to clipboardExpand all lines: docs/vendor/enterprise-portal-about.mdx
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# About the Enterprise Portal (Alpha)
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# About the Enterprise Portal (Beta)
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This topic provides an overview of the Replicated Enterprise Portal.
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## Limitations
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* The Enterprise Portal is Alpha. The features and functionality of the Enterprise Portal are subject to change.
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* The Enterprise Portal is Beta. The features and functionality of the Enterprise Portal are subject to change.
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* Air gap instance records do not appear in the Enterprise Portal until the vendor uploads a support bundle for that instance. For more information, see [View Active and Inactive Instances](/vendor/enterprise-portal-use#view-active-and-inactive-instances) in _Access and Use the Enterprise Portal_.
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### Customer Reporting
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The Enterprise Portal sends insights back to the Vendor Portal, which are surfaced on the **Customer Reporting** page. For more information, see [Enterprise Portal](/vendor/customer-reporting#enterprise-portal-alpha) in _Customer Reporting_.
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The Enterprise Portal sends insights back to the Vendor Portal, which are surfaced on the **Customer Reporting** page. For more information, see [Enterprise Portal](/vendor/customer-reporting#enterprise-portal-beta) in _Customer Reporting_.
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These insights include details about the customer's install attempts. The Enterprise Portal tracks and reports on install attempts by creating unique, _just-in-time_ service accounts. These service accounts allow the Enterprise Portal to send data back to the Vendor Portal when the user starts and completes the installation or takes other actions that are specific to the installation type. The service accounts also provide realtime feedback to the user on their installation progress using checkboxes and status indicators, and allow users to pause and return to an installation attempt. For more information, see [Install Attempts](/vendor/customer-reporting#install-attempts-alpha) in _Customer Reporting_.
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These insights include details about the customer's install attempts. The Enterprise Portal tracks and reports on install attempts by creating unique, _just-in-time_ service accounts. These service accounts allow the Enterprise Portal to send data back to the Vendor Portal when the user starts and completes the installation or takes other actions that are specific to the installation type. The service accounts also provide realtime feedback to the user on their installation progress using checkboxes and status indicators, and allow users to pause and return to an installation attempt. For more information, see [Install Attempts](/vendor/customer-reporting#install-attempts-beta) in _Customer Reporting_.
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The following shows an example of the **Install Attempts** section:
Copy file name to clipboardExpand all lines: docs/vendor/enterprise-portal-configure.mdx
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# Customize the Enterprise Portal (Alpha)
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# Customize the Enterprise Portal (Beta)
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This topic describes how to customize the Enterprise Portal, including using a custom domain, changing the branding, editing the content of invitation and notification emails, and adding custom documentation.
Copy file name to clipboardExpand all lines: docs/vendor/enterprise-portal-invite.mdx
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# Manage Enterprise Portal Access (Alpha)
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# Manage Enterprise Portal Access (Beta)
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This topic describes how to enable or disable customer access to the Enterprise Portal. It also describes how to invite users to the Enterprise Portal from the Replicated Vendor Portal.
Copy file name to clipboardExpand all lines: docs/vendor/helm-packaging-airgap-bundles.mdx
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<AirGapBundle/>
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When building the `.airgap` bundle for a release that contains one or more Helm charts, the Vendor Portal renders the Helm chart templates in the release using values supplied in the KOTS HelmChart custom resource [`builder`](/reference/custom-resource-helmchart-v2#builder) key.
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Each Helm chart is rendered with the minimum Kubernetes minor version that satisfies the `kubeVersion` in the root Helm chart. For example, if the chart specifies `kubeVersion: >=1.24.1`, the chart is rendered with Kubernetes 1.25.0.
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If this fails or if a `kubeVersion` was not specified in the root Helm chart, then the Vendor Portal attempts to render the chart with each minor version from Kubernetes 1.20 to the latest release.
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## Configure the `builder` Key
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