Merge pull request #1327 from redis/DOC-5042

RC: Map multiple Redis accounts to marketplace accounts

Author: cmilesb

content/embeds/rc-marketplace-account-add.md

@@ -0,0 +1,19 @@
+To do this:
+
+1. In the [Redis Cloud console](https://cloud.redis.io/), sign in to the account you would like to associate with your marketplace account. 
+
+1. Select **Billing & Payments > Payment Methods**.
+
+1. Select **Add Marketplace account**.
+
+    {{<image filename="images/rc/add-marketplace-account.png" width="300px" alt="The Add marketplace account button." >}}
+
+1. Select the marketplace account you want to connect and confirm that it will pay for your Redis Cloud resources going forward.
+
+1. Select **Connect account**.
+
+    {{<image filename="images/rc/button-connect-account.png" width="150px" alt="The Connect account button." >}}
+
+Your marketplace account is now connected to your Redis Cloud account. If you would like to disconnect your marketplace account from your Redis Cloud account, select **Disconnect**.
+
+{{<image filename="images/rc/button-marketplace-disconnect.png" width="100px" alt="The disconnect account button." >}}

content/operate/rc/billing-and-payments.md

@@ -11,8 +11,6 @@ linkTitle: Billing & payments
 weight: 39
 ---
 
-
-
 The **Billing & Payments** screen:
 
 - Shows recent transactions for your account
@@ -46,7 +44,7 @@ The following tabs are available:
 
     {{<image filename="images/rc/billing-payment-method-tab.png" alt="The Payments Methods tab helps you manage payments for your subscriptions." >}}
 
-    Select **Add Credit Card** to enter new credit card details.
+    Select **Add credit card** to enter new credit card details, or **Add marketplace account** to add a [Google Cloud Marketplace]({{< relref "/operate/rc/cloud-integrations/gcp-marketplace/" >}}) or [AWS Marketplace]({{< relref "/operate/rc/cloud-integrations/aws-marketplace/" >}}) account.
 
 - The **Credits** tab shows coupon credits that have been applied to your account, if any.
 
@@ -76,9 +74,9 @@ To download an invoice:
 
 The invoice is downloaded as an Acrobat PDF file.  Use your browser's download features to manage the file.
 
-## Add payment method
+## Add credit card
 
-To add a new payment method:
+To add a new credit card:
 
 1. In the [Redis Cloud console](https://cloud.redis.io/), select **Billing & Payments > Payment Methods**.
 
@@ -98,6 +96,12 @@ Changing the billing address for your account will remove any payment methods as
 
     {{<image filename="images/rc/button-billing-save-card.png" width="150px" alt="Use the Save Card button to save new payment details." >}}
 
+## Add marketplace account
+
+If you have a [Google Cloud Marketplace]({{< relref "/operate/rc/cloud-integrations/gcp-marketplace/" >}}) or [AWS Marketplace]({{< relref "/operate/rc/cloud-integrations/aws-marketplace/" >}}) account already associated with another Redis Account that you own, you can add it to your current account. 
+
+{{< embed-md "rc-marketplace-account-add.md" >}}
+
 ## Edit billing address
 
 To edit the Redis Cloud account billing address:

content/operate/rc/changelog/april-2025.md

@@ -7,7 +7,7 @@ categories:
 - rc
 description: New features, enhancements, and other changes added to Redis Cloud during
   April 2025.
-highlights: New UI and dark mode
+highlights: New UI and dark mode, Map multiple Redis Cloud accounts to marketplace account
 linktitle: April 2025
 weight: 32
 ---
@@ -21,4 +21,8 @@ The Redis Cloud console has a refreshed user interface! You can now choose betwe
 {{<image filename="images/rc/mode-select-light.png#no-click" alt="Mode selection toggle with light mode selected." class="inline" >}}&nbsp;
 {{<image filename="images/rc/mode-select-dark.png#no-click" alt="Mode selection toggle with dark mode selected." class="inline" >}}
 
-The new user interface and dark mode are currently available for selected accounts and will be gradually rolled out to new accounts over time.
+The new user interface and dark mode are currently available for selected accounts and will be gradually rolled out to new accounts over time.
+
+### Map multiple Redis Cloud accounts to marketplace account
+
+You can now map multiple Redis Cloud accounts to a single [Google Cloud Marketplace]({{< relref "/operate/rc/cloud-integrations/gcp-marketplace/" >}}) or [AWS Marketplace]({{< relref "/operate/rc/cloud-integrations/aws-marketplace/" >}}) account.

content/operate/rc/cloud-integrations/_index.md

@@ -12,7 +12,7 @@ hideListLinks: true
 weight: 40
 ---
 
-By default, Redis Cloud subscriptions are hosted in cloud vendor accounts owned and managed by Redis, Inc.
+By default, Redis Cloud subscriptions are hosted in cloud vendor accounts owned and managed by Redis.
 
 To integrate Redis Cloud into an existing cloud vendor account, you can:
 
@@ -22,6 +22,8 @@ To integrate Redis Cloud into an existing cloud vendor account, you can:
 
 When you subscribe to Redis Cloud through a cloud vendor marketplace, billing is handled through the marketplace.
 
+Redis also offers monthly and annual commitments through cloud vendor marketplaces. [Contact sales](https://redis.io/meeting/) if you're interested in a monthly or annual offer.
+
 ## Marketplace billing considerations
 
 Cloud vendor marketplaces provide a convenient way to handle multiple subscription fees.  However, this also means that billing issues impact multiple subscriptions, including Redis Cloud.
@@ -30,23 +32,6 @@ When billing details change, you should verify that each service is operating no
 
 For best results, we recommend:
 
-- Backing up all data _before_ updating billing details.
-
-- Verifying that all accounts operate normally after updating billing details, especially after updating payment methods.
-
-- Making sure that billing alerts are sent to actively monitored accounts.
-
-## Update marketplace billing details
-
-
-### AWS Marketplace
-To change billing details for an AWS marketplace subscription, we recommend creating a second subscription using the updated billing details and then migrating your existing data to the new subscription. 
-
-### Google Cloud
-You can migrate a Google Cloud project to a new billing account without creating a new subscription.  To do so:
+- [Backing up all data]({{< relref "/operate/rc/databases/back-up-data" >}}) _before_ updating billing details.
 
-1. Create a second project and associate with it your new billing account.
-2. With your second project, purchase Redis Enterprise via the Google Cloud Marketplace.
-3. Activate the service by signing in to Redis Enterprise console using your original SSO credentials.
-4. Change the billing account for your original project to the new billing account.
-5. (Optional) Remove your second project.
+- Contacting [support](https://redis.io/support/) or your account team for assistance.

content/operate/rc/cloud-integrations/aws-marketplace/_index.md

@@ -13,6 +13,8 @@ weight: 20
 
 You can use AWS Marketplace to subscribe to Redis Cloud through AWS Marketplace.  This lets you provision according to your needs and pay using your AWS account.
 
+## Subscribe to Redis Cloud with AWS Marketplace
+
 Here's how to subscribe to Redis Cloud with AWS Marketplace:
 
 1.  Sign in to the [AWS console](https://console.aws.amazon.com/).
@@ -29,7 +31,7 @@ Here's how to subscribe to Redis Cloud with AWS Marketplace:
 
 1.  Sign in to the [Redis Cloud console](https://cloud.redis.io). If you do not yet have an account, you will need to create one. You must have the **Account Owner** role.
 
-1.  Select the Redis account to be mapped to your AWS Marketplace account and confirm that your Marketplace account will pay for your Redis Cloud resources going forward.
+1.  Select the Redis account(s) to be mapped to your AWS Marketplace account and confirm that your Marketplace account will pay for your Redis Cloud resources going forward.
 
     {{<image filename="images/rc/aws-marketplace-map-account-dialog.png" alt="Use the AWS Marketplace dialog to map your Redis Cloud account to your AWS Marketplace account." width="80%">}}
 
@@ -50,3 +52,9 @@ At this point, you can create a new database using the [standard workflow]({{< r
 To confirm this, review the payment method associated with your subscription.
 
 If your AWS Marketplace account is deactivated or otherwise unavailable, you won't be able to use your databases until the billing method is updated.  For help, [contact support](https://redis.io/support/).
+
+## Add additional Redis accounts to AWS Marketplace
+
+If you are the owner of more than one Redis Cloud account and have already associated your AWS marketplace account with one or more of your Redis accounts, you can add your AWS marketplace account to your other Redis Cloud accounts.
+
+{{< embed-md "rc-marketplace-account-add.md" >}}

content/operate/rc/cloud-integrations/gcp-marketplace/_index.md

@@ -6,14 +6,16 @@ categories:
 - docs
 - operate
 - rc
-description: Shows how to subscribe to Redis Cloud using Google Cloud Marketplace
+description: Shows how to subscribe to Redis Cloud using Google Cloud marketplace
 hideListLinks: true
 weight: 30
 ---
 
-You can use Google Cloud Marketplace to subscribe to Redis Cloud. This lets you provision according to your needs and pay using your Google Cloud account.
+You can use Google Cloud marketplace to subscribe to Redis Cloud. This lets you provision according to your needs and pay using your Google Cloud account.
 
-Here's how to subscribe to Redis Cloud with Google Cloud Marketplace:
+## Subscribe to Redis Cloud using Google Cloud marketplace
+
+Here's how to subscribe to Redis Cloud with Google Cloud marketplace:
 
 1.  Sign in to the [Google Cloud console](https://console.cloud.google.com/).
 
@@ -65,3 +67,9 @@ To confirm this, review the payment method associated with your subscription.
 Additional users can be added on the Redis Cloud console using the [Access Management]({{< relref "/operate/rc/security/access-control/access-management" >}}) page.
 
 If your Google Cloud Marketplace account is deactivated or otherwise unavailable, you can't use your subscription until you update the billing method.  For help, [contact support](https://redis.io/support/).
+
+## Add additional Redis accounts to Google Cloud marketplace
+
+If you are the owner of more than one Redis Cloud account and have already associated your Google Cloud marketplace account with one or more of your Redis accounts, you can add your Google Cloud marketplace account to your other Redis Cloud accounts.
+
+{{< embed-md "rc-marketplace-account-add.md" >}}