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Copy file name to clipboardExpand all lines: .github/ISSUE_TEMPLATE/BUG_REPORT.yml
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- type: markdown
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attributes:
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value: |
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> **🚧 If you have SentinelOne installed as an antivirus, look no further.**
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> **You will need to create exceptions for Revit and pyRevit, both on the software and the %appdata% folders.**
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## Please fill this form properly! 🙏🙏🙏
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We're running on limited resources, so we don't have much time to get back to you if you don't provide enough info.
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Please make a little effort, do your research and [ask questions the smart way](http://www.catb.org/~esr/faqs/smart-questions.html#beprecise).
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**If you didn't fill the form properly or lie about the pre-flight checks, the issue could be closed without any explanation!**
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## 🚧🚧 Revit 2025 🚧🚧
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pyRevit 4.8.x is not compatible with Revit 2025. If you really need it, you can try (**at your own risk!**) the WIP version that you can find at [this page](https://www.pyrevitlabs.io/)
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## 🚧 SentinelOne 🚧
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If you have SentinelOne installed as an antivirus, **look no further**.
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**You will need to create exceptions for Revit and pyRevit**, both on the software and the %appdata% folders. ask your IT guy to do that.
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- type: checkboxes
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id: preflight
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attributes:
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label: ✈ Pre-Flight checks
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description: before submitting an issue, make sure you've checked the following
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description: before submitting an issue, make sure you've checked the following.
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options:
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- label: I **don't have SentinelOne** antivirus installed (see above for the solution)
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required: true
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- label: I have **searched in the issues** (open and closed) but couldn't find a similar issue
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required: true
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- label: I have **searched in the [pyRevit Forum](https://discourse.pyrevitlabs.io)** for similar issues
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required: true
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- label: I already **followed the [installation troubleshooting guide](https://pyrevitlabs.notion.site/Installation-issues-f6495adb56254e9e8021f8a68e3b2ab7) thoroughly**
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required: true
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- label: I am using the **latest pyRevit Version**
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required: true
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- type: textarea
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id: description
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attributes:
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label: 🐞 Describe the bug
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description: Be as specific as possible and list steps to reproduce the issue.
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description: Be **as specific as possible**. see "how to ask questions the smart way" above
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validations:
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required: true
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- type: textarea
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id: error-message
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attributes:
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label: ⌨ Error/Debug Message
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description: If you have any suggestions for the solution, please list that as well. Issues related to tools/scripts, I tried to run them in debug mode (CTRL+click on the button) and copy over the contents of the output window.
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description: |
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Post the text (preferred) or screenshot of the error, if any.
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For issues related to tools/scripts, run them in debug mode (CTRL+click on the button) and copy over the contents of the output window (use the copy button in the title bar and paste it here).
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render: shell
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validations:
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required: true
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- type: textarea
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id: reproduce-steps
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attributes:
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label: ♻️ To Reproduce
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description: Steps to reproduce the behavior
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description: Steps to reproduce the behavior. Tell us exactly what you did so that we can try to reproduce on our own computers.
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placeholder: |
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1. Go to '...'
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2. Click on '....'
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3. Scroll down to '....'
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4. See error
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3. Select '....'
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4. Type '...'
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5. See error
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- type: textarea
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id: expected-behavior
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attributes:
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id: env
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attributes:
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label: 🖥️ Hardware and Software Setup (please complete the following information)
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description: Open a command prompt 🖥 and run the command `pyrevit env`. Paste the output here.
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description: |
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Open a command prompt 🖥 and run the command `pyrevit env`. Paste the output here.
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**This is super important for us to know if there's something wrong/specific in your setup!**
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Not filling this may result in the issue to be closed without explanation.
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render: shell
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validations:
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required: true
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- type: textarea
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id: context
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attributes:
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label: Additional context
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description: Add any other context about the problem here.
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description: Add any other context about the problem here. If you have any suggestions for the solution, please list that as well.
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