Disabling Audio in react-chatbotify Still Triggers "Audio Playing" in Browser

[salvatoremallemaci]

Hi,

I'm using react-chatbotify and have explicitly disabled the audio settings in my chatbot configuration:

const settings = {
    audio: {
        disabled: true,
        ...
    },
    notification: {
        disabled: true,
        ...
    },
    fileAttachment: {
        disabled: true,
        ...
    },
    emoji: {
        disabled: true,
        ...
    },
};

Despite this, my browser still detects "audio in playback" when the chatbot is running. There are no additional audio components in my app, and I have verified that the issue disappears when I remove react-chatbotify.

Is there any internal mechanism in the library that could be causing this? If so, is there a way to completely prevent any audio-related features from running?

Any guidance or suggestions would be greatly appreciated!

Thanks in advance.

[tjtanjin]

Hey @salvatoremallemaci, can I check what browser you're using and what version of React ChatBotify you're on?

[tjtanjin]

Hmmm, I'm guessing this could be due to notifications feature. Have you tried disabling notifications as well?

[salvatoremallemaci]

The configuration is in my first message. So the notification are already disabled.

[tjtanjin]

The configuration is in my first message. So the notification are already disabled.

Hey, just to update - I looked around a little and have a good hunch of the reason. However, I'll have to prioritize putting out some other critical changes first, especially since I'll be away for the next 2+ weeks. It's likely that updates for this will arrive earliest mid-march. I hope this isn't a major issue for your case, considering it's a minor inconvenience but doesn't render the chatbot unusable. Seek your understanding!

[salvatoremallemaci]

Yes! No problem. Thank you for the collaboration.

[tjtanjin]

Yes! No problem. Thank you for the collaboration.

Hey, beta.31 has just been released and I made some minor audio changes. Do give it a try and let me know if your issue still persist, thanks!