Show file download status for customers #6147
michael-andreuzza
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Description:
It would be useful to see whether a customer has downloaded their purchased files, either directly on their profile or within the receipt view in the dashboard.
Use Case:
For creators selling digital products, it’s important to know if and when a customer has accessed their files — especially in the context of handling refund requests or potential abuse. This would help us make more informed decisions and improve the security of our digital products.
Proposed Solution:
Display a download status indicator (e.g. “Not downloaded”, “Downloaded on [timestamp]”) on the customer’s profile or receipt.
Optionally, show how many times the file has been downloaded (if multiple downloads are allowed).
Notes:
This feature would be particularly helpful for creators offering one-time downloadable products, where download activity is closely tied to refund and support policies.
See attached screenshot for reference.
Thanks again for building such a solid platform!
/Michael
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