voice agent and word confidence level

[daven001]

is it possible to retrieve the word confidecne level when using the voice agent api ? javascript

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[daven001]

figured it out. the voice agent does not provide confidence level as far as i can tell. so I use a seperate STT channel to send the audio to and transcribe a second time and this will provide me the confidence level. the transcription sometimes do differ between the voice agent and the STT.

[deepgram-community[bot]]

Thanks for letting us know. Yes, you are correct the Voice Agent API doesn't return confidence scores in it's responses. You work around is a good approach though, and I would expect some differences in responses just given the order of model processing going on for each different API and the non-deterministic aspects of AI Models. So that's expected IMHO.

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