FileLockedException on some videos/images

[fhandke-fugro]

Hello,

Since we updated to the new Biigle version (v3.98.0) we are getting logging errors from time to time on different videos and images. It always looks like the following.

[2025-05-20 21:15:57] production.DEBUG: Redispatching annotated Biigle\Video 2002. {"exception":"[object] (Biigle\FileCache\Exceptions\FileLockedException(code: 0): at /var/www/vendor/biigle/laravel-file-cache/src/FileCache.php:409)
[stacktrace]
#0 /var/www/vendor/biigle/laravel-file-cache/src/FileCache.php(136): Biigle\FileCache\FileCache->retrieve()
#1 [internal function]: Biigle\FileCache\FileCache->Biigle\FileCache\{closure}()
#2 /var/www/vendor/biigle/laravel-file-cache/src/FileCache.php(135): array_map()
#3 /var/www/vendor/biigle/laravel-file-cache/src/FileCache.php(83): Biigle\FileCache\FileCache->batch()
#4 /var/www/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(361): Biigle\FileCache\FileCache->get()
#5 /var/www/app/Jobs/ProcessAnnotatedFile.php(102): Illuminate\Support\Facades\Facade::__callStatic()
#6 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Biigle\Jobs\ProcessAnnotatedFile->handle()
#7 /var/www/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#8 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(95): Illuminate\Container\Util::unwrapIfClosure()
#9 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\Container\BoundMethod::callBoundMethod()
#10 /var/www/vendor/laravel/framework/src/Illuminate/Container/Container.php(696): Illuminate\Container\BoundMethod::call()
#11 /var/www/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(126): Illuminate\Container\Container->call()
#12 /var/www/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(170): Illuminate\Bus\Dispatcher->Illuminate\Bus\{closure}()
#13 /var/www/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(127): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#14 /var/www/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(130): Illuminate\Pipeline\Pipeline->then()
#15 /var/www/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(126): Illuminate\Bus\Dispatcher->dispatchNow()
#16 /var/www/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(170): Illuminate\Queue\CallQueuedHandler->Illuminate\Queue\{closure}()
#17 /var/www/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(127): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#18 /var/www/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(121): Illuminate\Pipeline\Pipeline->then()
#19 /var/www/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(69): Illuminate\Queue\CallQueuedHandler->dispatchThroughMiddleware()
#20 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\Queue\CallQueuedHandler->call()
#21 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(442): Illuminate\Queue\Jobs\Job->fire()
#22 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(392): Illuminate\Queue\Worker->process()
#23 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(178): Illuminate\Queue\Worker->runJob()
#24 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\Queue\Worker->daemon()
#25 /var/www/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\Queue\Console\WorkCommand->runWorker()
#26 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\Queue\Console\WorkCommand->handle()
#27 /var/www/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#28 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(95): Illuminate\Container\Util::unwrapIfClosure()
#29 /var/www/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\Container\BoundMethod::callBoundMethod()
#30 /var/www/vendor/laravel/framework/src/Illuminate/Container/Container.php(696): Illuminate\Container\BoundMethod::call()
#31 /var/www/vendor/laravel/framework/src/Illuminate/Console/Command.php(213): Illuminate\Container\Container->call()
#32 /var/www/vendor/symfony/console/Command/Command.php(279): Illuminate\Console\Command->execute()
#33 /var/www/vendor/laravel/framework/src/Illuminate/Console/Command.php(182): Symfony\Component\Console\Command\Command->run()
#34 /var/www/vendor/symfony/console/Application.php(1094): Illuminate\Console\Command->run()
#35 /var/www/vendor/symfony/console/Application.php(342): Symfony\Component\Console\Application->doRunCommand()
#36 /var/www/vendor/symfony/console/Application.php(193): Symfony\Component\Console\Application->doRun()
#37 /var/www/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\Component\Console\Application->run()
#38 /var/www/artisan(35): Illuminate\Foundation\Console\Kernel->handle()
#39 {main}
"}

When opening those images/videos they seem alright. Some days it is only one of those messages. But on some days in could be up to 600 (on several different videos/images, not all though). The functionality seems to not be influenced.

Do you have an idea what this is and how to fix it?

Thanks!

[mzur]

This is debug logging that was added recently. If you don't want to see this in your log, configure LOG_LEVEL=error in your build/.env file and rebuild the Docker containers. I noticed that in the default .env it says APP_LOG_LEVEL but actually it should be LOG_LEVEL.

[fhandke-fugro]

Alright, thanks! Then we know that it is nothing concerning.