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Playback pauses due to buffer level going to zero #66

@scottveirs

Description

@scottveirs

Describe the bug
As a live listening app user monitoring Bush Point hydrophone after troubleshooting a power loss, I experienced pauses or silent gaps in the playback on my Macbook within the Chrome browser.

To Reproduce
Steps to reproduce the behavior:

  1. Go to Bitmovin player aimed at Bush Point data from today
  2. Click on 'Play' (and you may need to unmute the player)
  3. Listen for a few minutes and monitor the buffer level plot
  4. Notice that the audio playback pauses for a few seconds whenever the buffer level decreases to zero.

Expected behavior
Continuous playback (assuming that the audio data is continuous!)

Screenshots
Here's a shot of the buffer level time series:

Screen Shot 2022-11-10 at 4 01 20 PM

And here are two shots showing that when I'm experiencing the pauses within the live app (as oppose to the Bitmovin test player), the HLS segments seem to be available in S3 and downloaded with less than 1 min latency by my browser.

Screen Shot 2022-11-10 at 3 57 47 PM

Screen Shot 2022-11-10 at 3 57 09 PM

Desktop (please complete the following information):

  • Hardware: MacBook Pro (16-inch, 2019)
  • OS: OSX v.12.6
  • Browser Chrome Version 107.0.5304.87 (Official Build) (x86_64)

Additional context
I think this has been going on for a while (6 months off and on?), and maybe mostly for Bush Point -- but why that would be I do not know! It may be related to a lurking, hard-to-reproduce behavior of the the live app UI... possible playback performance differences based on which feed you load first, or perhaps the sequence of feeds you visit, i.e. if you load Orcasound Lab first sometimes, it seems the playback button does not function.

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