[BUG] chat-server unhealthy

[yipianchuyun]

OpenIM Server Version

trunk

Operating System and CPU Architecture

Linux (AMD)

Deployment Method

Docker Deployment

Bug Description and Steps to Reproduce

this is log:

[2025-07-28 15:01:38 UTC] Starting tools primarily involves component verification and other preparatory tasks.
Starting /openim-server/_output/bin/tools/linux/amd64/check-free-memory -c /openim-server/config/
System available memory is sufficient: 12.05GB
Starting /openim-server/_output/bin/tools/linux/amd64/check-free-memory -c /openim-server/config/ successfully
Starting /openim-server/_output/bin/tools/linux/amd64/check-component -c /openim-server/config/
check-component Index: 0, Config Path: /openim-server/config/
Mongo check succeeded.
Redis check succeeded.
Kafka check succeeded.
MinIO check succeeded.
Etcd check succeeded.
All components checks passed successfully.
Starting /openim-server/_output/bin/tools/linux/amd64/check-component -c /openim-server/config/ successfully
Starting /openim-server/_output/bin/tools/linux/amd64/seq -c /openim-server/config/
seq task Error: Redis Ping failed, Address=[localhost:16379], Username=, ClusterMode=false | -> redisutil.NewRedisClient() /go/pkg/mod/github.com/openimsdk/tools@v0.0.50-alpha.67/db/redisutil/redis.go:62 -> internal.Main() /openim-server/tools/seq/internal/main.go:66 -> main.main() /openim-server/tools/seq/main.go:18
seq task success!
Starting /openim-server/_output/bin/tools/linux/amd64/seq -c /openim-server/config/ successfully
[2025-07-28 15:01:39 UTC] All tools executed successfully
[2025-07-28 15:01:39 UTC] Starting services involves multiple RPCs and APIs and may take some time. Please be patient
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-friend -i 0 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-user -i 0 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-msggateway -i 0 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-api -i 0 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 0 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 1 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 2 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 3 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 4 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 5 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 6 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 7 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-conversation -i 0 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-auth -i 0 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-group -i 0 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-msg -i 0 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 0 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 1 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 2 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 3 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 4 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 5 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 6 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 7 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-third -i 0 -c /openim-server/config/
Starting /openim-server/_output/bin/platforms/linux/amd64/openim-crontask -i 0 -c /openim-server/config/
[2025-07-28 15:01:39 UTC] All services are running normally.
[2025-07-28 15:01:39 UTC] Display details of the ports listened to by the service:
[2025-07-28 15:01:40 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-group -i 0 -c /openim-server/config/, PID: 1567 is not listening on any ports.
[2025-07-28 15:01:40 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-third -i 0 -c /openim-server/config/, PID: 1604 is not listening on any ports.
[2025-07-28 15:01:40 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-crontask -i 0 -c /openim-server/config/, PID: 1627 is not listening on any ports.
[2025-07-28 15:01:40 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 0 -c /openim-server/config/, PID: 1557 is listening on ports: 44773, 45363
[2025-07-28 15:01:40 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 1 -c /openim-server/config/, PID: 1558 is listening on ports: 35105, 43985
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 2 -c /openim-server/config/, PID: 1559 is listening on ports: 44083, 39129
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 3 -c /openim-server/config/, PID: 1560 is listening on ports: 44187, 38703
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 4 -c /openim-server/config/, PID: 1561 is listening on ports: 41787, 44125
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 5 -c /openim-server/config/, PID: 1562 is listening on ports: 44463, 40577
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 6 -c /openim-server/config/, PID: 1563 is listening on ports: 33575, 44525
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 7 -c /openim-server/config/, PID: 1564 is listening on ports: 46115, 40743
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-auth -i 0 -c /openim-server/config/, PID: 1566 is listening on ports: 33865, 46231
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-api -i 0 -c /openim-server/config/, PID: 1556 is listening on ports: 36033, 10002
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-user -i 0 -c /openim-server/config/, PID: 1554 is listening on ports: 44303, 39941
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msggateway -i 0 -c /openim-server/config/, PID: 1555 is listening on ports: 10001, 35567, 44329
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-msg -i 0 -c /openim-server/config/, PID: 1568 is listening on ports: 41251, 35323
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-friend -i 0 -c /openim-server/config/, PID: 1553 is listening on ports: 35321, 45165
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 0 -c /openim-server/config/, PID: 1569 is listening on ports: 36697
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 1 -c /openim-server/config/, PID: 1570 is listening on ports: 34117
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 2 -c /openim-server/config/, PID: 1571 is listening on ports: 42885
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 3 -c /openim-server/config/, PID: 1574 is listening on ports: 33005
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 4 -c /openim-server/config/, PID: 1587 is listening on ports: 41433
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 5 -c /openim-server/config/, PID: 1596 is listening on ports: 44269
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 6 -c /openim-server/config/, PID: 1599 is listening on ports: 41951
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 7 -c /openim-server/config/, PID: 1601 is listening on ports: 46835
[2025-07-28 15:01:41 UTC] Cmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-conversation -i 0 -c /openim-server/config/, PID: 1565 is listening on ports: 32865, 33151

Screenshots Link

No response

[yipianchuyun]

[LaiosOvO]

i meet this problem too.i just clone this repo and replace the [external_ip] in .env file and docker compose up -d then this problem happened. and the logs show all right .

[LaiosOvO]

i try the condition check sh.it is always pending, any document or issue can help? i do not know how to fix it

docker exec -it openim-server sh -c "time mage check"

[LaiosOvO]

@mo3et @caixiangyue @sskyy

[OpenIM-Robot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

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@Mo3 forehead @cai Agree @available at any time

[OpenIM-Robot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

---

The same is true for me. The docker version is now in an invalid state. It is not possible to follow the guide and the logs are not reported.

[softdong]

实验过了，虽然校验是不健康，但是不影响使用

[OpenIM-Robot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

---

After the experiment, although the verification is unhealthy, it does not affect the use

[softdong]

,

经过三天的试验，首先使用v3.7版本的代码，然后替换.env内容的镜像为3.8镜像，可以正常部署，并且要过相当长一段时间才能变成healthy，不影响使用

[OpenIM-Robot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

---

,

After three days of experimentation, first use the v3.7 version code, and then replace the .env content image to 3.8 image, which can be deployed normally, and it will take a long time to become healthy, without affecting the use.