[Bug]: Close button image not visible

[flaeti82-cloud]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

The closedoc.svg file cannot be loaded. Incorrect path.

Error: 404 - file not found!
There seems to be a problem locating /browser/997d8ce391/nextcloud/images/closedoc.svg
Please contact your system administrator.

I found the correct path after trying.
/browser/997d8ce391/nextcloud/images/closedoc.svg

Steps to reproduce

1. Update to [Nextcloud Hub 10] (31.0.8)
2. Update to Collabora Online - Built-in CODE Server Version 25.4.403 and Nextcloud Office Version 8.7.4
3. Remove and reinstall both. Collabora und Nextcloud

Expected behavior

Actually it's just the close icon.

Nextcloud Server version

30

Operating system

None

PHP engine version

None

Web server

None

Database engine version

None

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

No response

[fthorns]

Hello,

we're having the same issue here. coolwsd.logcontains the following line:

wsd-296329-296367 2025-09-11 17:28:25.203163 +0200 [ websrv_poll ] ERR  FileServerRequestHandler: File not found: Invalid URI request (hash): [/browser/997d8ce391/nextcloud/images/closedoc.svg].| wsd/FileServer.cpp:1174

We use

• the build-in CODE server (Collabora Online Development Edition 25.04.4.3 997d8ce391)
• Nextcloud 31.0.8
• Nextcloud Office 8.7.4
• Debian 13 + PHP 8.4.12

Not sure if this is related, but since it started at the same time it might be worth being mentioned: Since the last update our coolwsd.log grows really fast, including a lot of Serial mismatch messages, and we are experiencing the clipboard issue discussed in https://help.nextcloud.com/t/unable-to-paste-from-system-into-nextcloud-office/231838/.

[RealKoenisch]

Same here

[isdnfan]

NC 31.0.8+richdocuments 8.7.3 with dedicated CODE installation 24.04.4.3.1 I can confirm the issue, after upgrade to 25.04.05.2.1 the close button is visible again!

[timur-g]

This should be CollaboraOnline/online#12664 which was fixed in CODE, so the following release of the build-in CODE should also have it. Also mentioned in CollaboraOnline/richdocumentscode#321. Please close.