Merge pull request #723 from netlify/chore/add_issue_template

chore: add issue templates

Author: kodiakhq[bot]

.github/ISSUE_TEMPLATE/bug_report.md

@@ -0,0 +1,41 @@
+---
+name: Bug report
+about: Create a report to help us improve
+title: 'Please replace with a clear and descriptive title'
+labels: 'type: bug'
+assignees: ''
+---
+
+**Is your build failing?**
+
+Before submitting an issue, please reach out to our support team via the helpdesk if you're a Pro or higher customer (email support@netlify.com from your netlify login email as shown at https://app.netlify.com/user/settings) or in the forums otherwise (https://answers.netlify.com)? Our Support engineers should be able to help you get things rolling smoother.
+
+Once you've reached out to support, and determined there is a bug in our `build-image`, please follow the steps below to submit the bug report.
+
+**Describe the bug**
+
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+
+Steps to reproduce the behavior:
+
+1. Fork the repository at `<repo-link>`
+2. Create a Netlify site and link it to the forked repository
+3. See that the Netlify build fails
+
+**Configuration**
+
+- If possible, please copy/paste below your `netlify.toml`.
+
+**Expected behavior**
+
+A clear and concise description of what you expected to happen.
+
+**Build Output**
+
+If applicable, add the build output to help explain your problem.
+
+**Additional context**
+
+Add any other context about the problem here.

.github/ISSUE_TEMPLATE/feature_request.md

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+---
+name: Feature request
+about: Suggest an idea for this project
+title: 'Please replace with a clear and descriptive title'
+labels: 'type: feature'
+assignees: ''
+---
+
+**Is your feature request related to a problem? Please describe.**
+
+A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+
+**Describe the solution you'd like**
+
+A clear and concise description of what you want to happen.
+
+**Describe alternatives you've considered**
+
+A clear and concise description of any alternative solutions or features you've considered.
+
+**Additional context**
+
+Add any other context or screenshots about the feature request here.
+
+**Can you submit a pull request?**
+
+Yes/No.
+
+> Pull requests are welcome! If you would like to help us add this feature, please check our
+> [contributions guidelines](../../CONTRIBUTING.md).