error `The following error occurred: [object Response]`

[digdert]

Hi there

I started transfering from toggl to clockify

all transfer sections done seccufully but only time-enteries rises an error The following error occurred: [object Response]

I tried several times but nothing happend

thanks in advance

[mikerourke]

@digdert I'm looking into it now. I'll let you know what I find.

[mikerourke]

@digdert I tried a couple of transfers between both tools and didn't run into this issue. I made sure to review the Clockify and Toggl API docs to verify that nothing else may have changed. Are you able to transfer any time entries over, or does it break immediately?

[digdert]

@mikerourke here is an screen record

Does date format important?
 
https://imgur.com/a/Fq1RMo3

[mikerourke]

Hey @digdert, I apologize for the delayed response, I've had a hectic week. Are you familiar with using the browser DevTools? I think I can get a better idea of the error if I can see the failing network request details.

[digdert]

I used it several times again, and I completely moved to Clockify now!
I faced this error one time again, and after that nothing happened and all of my selected entries transfered successfully.

I assume this happened due to a character in entries name or several tweaks, because I enabled Clockify free trial and then I could IMPORT entries from Toggl officially in Clockify. I used it to transfer several entries, and after that, Anything was okay.

Also, I had several entries with NO PROJECT assigned (-> clockify import feature miss understood this entries too)

My entries contained dash -, semi-colon ;, colon :, comma ,, and underline _

NOTE: After my trial plan ended, I missed "tasks" and some other features. Let's say, the only good feature I found in Toggl Track was the "Calendar" feature in their MacOS app which you can check you past hours you spent on your device.
Right now, I just open Toggl app for this purpose and use Clockify completely.
Also, I found several great feature in Clockify summary alongside replacing "client" with "category" in settings

[mikerourke]

I'm glad to hear you transferred everything over! I'll try creating a few test entries with those characters to see if I can reproduce and address the issue going forward. Thanks for following up on the issue!