Project: The Citizen Management HuB used to efficiently manage identity registration #48
Description
Project Name
The Citizen Management HuB
Description
This project is an AI-powered Citizen Management App designed to streamline identity registration for government agencies and field officers. Built using Power Platform, the app leverages AI Builder, Dataverse, and Power Apps to digitize citizen records, improve service delivery, and enhance identity management.
Technology & Languages
- Copilot Studio
- Power Apps
- Power Automate
- Power Pages
- AI Builder
- Microsoft Fabric/Power BI
- Microsoft 365
- Integrations with external systems
- Azure (e.g. Azure AI Foundry or Azure Functions)
- Microsoft 365 Agents SDK
- Power Fx
- C#
- TypeScript
- Python
Scalability of your solution
The Citizen Management HuB is designed for national-scale adoption, ensuring that various institutions such as hospitals, police departments, and other government agencies can be integrated over time.
1. Expansion to Hospitals for Death & Birth Records
- Hospitals can be integrated into the system to record deaths and births automatically.
- Integration with the Ministry of Health databases ensures real-time updates to citizen records.
- Automated Death Certificate Processing – Hospitals can issue digital death certificates that sync with the Citizen Registry.
2. Integration with Police for Criminal Records
- The app can sync with law enforcement databases to track offenses, warrants, and case histories.
- Police officers can update citizen records with criminal offenses, fines, and court rulings, ensuring a single source of truth.
- AI-powered facial recognition can help law enforcement identify suspects and verify identities.
3. Multi-Agency Collaboration
Immigration Offices can use the system for passport issuance & visa tracking.
Electoral Commissions can integrate voter registration features.
Revenue Authorities can link tax records with citizen data.
4. AI & Automation for Large-Scale Processing
AI-driven document analysis (OCR) will automate paperwork across all institutions.
AI Agents can assist officers in hospitals, police stations, and immigration offices by retrieving citizen records and answering queries.
5. Future Enhancements for Nationwide Adoption
- Biometric Identity Verification (Fingerprint and facial Recognition)
- Integration with Banking Systems for Digital Identity Verification
Security of your solution
Azure Active Directory (Azure AD) Integration for secure user authentication and role-based access management. Only authorized registration officers can access and modify citizen records.
All citizen records are stored in Dataverse with strict access controls.
AI-power of your solution
Automatically extracts citizen details from birth certificates, passports, and IDs using AI prompts and AI Builder.
Reduces manual data entry errors and speeds up registration.
Enables officers or citizens to speak their details, and AI fills out the form automatically. Leveraged Whisper API and AI prompt to detect key phrases.
Useful for illiterate citizens who may struggle with form completion.
AI prompt provides recommendations based on the documents submitted and identifies an missing documents.
AI Agent Assists officers by guiding them through the registration process.
Answers citizenship-related questions and checks the status of applications.
Power automate sends an email with the users card
Project Repository URL
https://github.com/andrewphiri/The-CitizenManagementHub.git
Project Setup Instructions URL
https://github.com/andrewphiri/The-CitizenManagementHub/blob/main/README.md
Project video
Team Members
Andrew Phiri
Badge validation
- I verify that all of my team members have completed the badge validation form.
Survey Completion
- I verify that all of my team members have completed the Official Powerful Devs Hack Together feedback survey.