diff --git a/build.gradle b/build.gradle
index cb51346..13c8dba 100644
--- a/build.gradle
+++ b/build.gradle
@@ -9,8 +9,8 @@ subprojects {
   }
 
   ext {
-    jacksonVersion = '2.9.10'
-    jacksonDatabindVersion = "$jacksonVersion.8"
+    jacksonVersion = '2.16.2'
+    jacksonDatabindVersion = "$jacksonVersion"
     powermockVersion = '1.6.6'
   }
 
diff --git a/intercom-java/src/main/java/io/intercom/api/MapperSupport.java b/intercom-java/src/main/java/io/intercom/api/MapperSupport.java
index 4315b79..535deb4 100644
--- a/intercom-java/src/main/java/io/intercom/api/MapperSupport.java
+++ b/intercom-java/src/main/java/io/intercom/api/MapperSupport.java
@@ -19,7 +19,9 @@ private ObjectMapper configure(ObjectMapper om) {
             return om.configure(SerializationFeature.WRITE_DATES_AS_TIMESTAMPS, true)
                     .configure(SerializationFeature.INDENT_OUTPUT, true)
                     .configure(SerializationFeature.WRITE_DATE_TIMESTAMPS_AS_NANOSECONDS, false)
+                    .configure(SerializationFeature.FAIL_ON_EMPTY_BEANS, false)
                     .configure(DeserializationFeature.READ_DATE_TIMESTAMPS_AS_NANOSECONDS, false)
+                    .configure(DeserializationFeature.FAIL_ON_UNKNOWN_PROPERTIES, false)
                     .registerModule(customAttributeModule());
         }