error 400 in customer API

[diegonulinga]

Hi, I'm having trouble with customers API, it is responding error 400 in some cases:

case 1)

sdk.customer.create(email: '[gesto_santos@gmail.com](mailto:gesto_santos@gmail.com)')
=> {:status=>400,
:response=>
{"message"=>"invalid parameters ",
"error"=>"bad_request",
"status"=>400,
"cause"=>[

{"code"=>"130", "description"=>"Invalid customer data"}] }}

but works if I remove the underscore:

sdk.customer.search(filters: { email: '[gestosantos@gmail.com](mailto:gestosantos@gmail.com)'})
=> {:status=>200,
:response=>
{"paging"=>{"limit"=>10, "offset"=>0, "total"=>1},
"results"=>
[{"address"=>{"id"=>nil, "zip_code"=>nil, "street_name"=>nil, "street_number"=>nil, "city"=>nil},
"addresses"=>[],
"cards"=>[],
"date_created"=>"2022-07-19T18:35:04.016-04:00",
"date_last_updated"=>"2022-07-19T18:35:04.016-04:00",
"date_registered"=>nil,
"default_address"=>nil,
"default_card"=>nil,
"description"=>nil,
"email"=>"[gestosantos@gmail.com](mailto:gestosantos@gmail.com)",
"first_name"=>nil,
"id"=>"1163791703-3k7vcrUOtmaDtG",
"identification"=>{"type"=>nil, "number"=>nil},
"last_name"=>nil,
"live_mode"=>false,
"metadata"=>{"source_sync"=>"source_k"},
"phone"=>{"area_code"=>nil, "number"=>nil }} ] }}

case 2)

sdk.customer.create(email: '[mailto:john.doe@mercadolibre.com](mailto:john.doe@mercadolibre.com)')
=> {:status=>400,
:response=>
{"message"=>"invalid parameters ",
"error"=>"bad_request",
"status"=>400,
"cause"=>[{"code"=>"130", "description"=>"Invalid customer data"}
] }}

I don't realize what is the problem, any information would be helpful.

Thanks.

[gdeandradero]

Hi, @diegonulinga
I made a test calling the customer API using Postman and I have the same problem, so we can not help you in this channel, can you ask for help in the support channel?

https://www.mercadopago.com/developers/pt/support/center/contact

[gdeandradero]

Sure, we already have an internal process happening with other teams, thanks for your contact.

[gdeandradero]

Hi @diegonulinga how are you?
The issue has been resolved, it is now possible to create customers with special characters independent of the mail domain.

[diegonulinga]

Hi @gdeandradero thanks for this, I test with some emails and some cases were fixed and other errors are still happening.
i.e:

[gdeandradero]

Hi @diegonulinga, it is a pleasure to help you :)
About the tests you did:

• the first scenario that fails, where you use a @mercadolibre domain, this behavior is expected, we have a business rule that blocks the creation of users with @mercadolibre, @mercadopago and others domains related to Mercado Pago
• the second scenario that fails, where you use a correct email, this behavior is not expected, we will go analyze it again. When we have a solution or an answer, we will let you know.

[gdeandradero]

Hello, how are you?
We made some adjusts in this API and that should not happens anymore, can you test in a new scenario using new customers (from zero) with other data?
Reinforcement that this is an API problem, not a problem from SDK, so if you have some doubt more about this API validations, please talk with our support team.

[javier-menendez]

I'm having the same issue

[gdeandradero]

Hello, how are you?
We made some adjusts in this API and that should not happens anymore, can you test in a new scenario using new customers (from zero) with other data?
Reinforcement that this is an API problem, not a problem from SDK, so if you have some doubt more about this API validations, please talk with our support team.