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Copy file name to clipboardExpand all lines: app/code/Magento/PageBuilder/docs/install.md
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## Troubleshooting
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If you are having trouble installing PageBuilder, please verify that the `mageID` account you provided for the Early Access Program (EAP) belongs to an active Magento partner account.
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If you are having trouble installing PageBuilder, please verify that the `MAGEID` account you provided for the Early Access Program (EAP) belongs to an active Magento partner account.
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**Note:**
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*Your company may have multiple Magento accounts, and only one or two may be active.*
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If these tabs do not appear in your Magento account, it is not an active Magento partner account, and
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you will not be able to access PageBuilder.
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If you provided incorrect `mageID` by mistake and have another one that is valid, please resubmit this form:
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If you provided incorrect `MAGEID` by mistake and have another one that is valid, please resubmit this form:
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