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This repository was archived by the owner on Nov 19, 2024. It is now read-only.
Copy file name to clipboardExpand all lines: src/recommendations/events.md
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When you install and configure an Adobe Commerce services product, such as [Product Recommendations]({{ page.baseurl }}/recommendations/install-configure.html) or [Live Search]({{ page.baseurl }}/live-search/install.html), the modules deploy user events to your storefront. These events collect behavioral data from your shoppers and are used to compute product recommendations. For example, the `view` event is used to compute the `Viewed this, viewed that` recommendation type and the `place-order` event is used to compute the `Bought this, bought that` recommendation type.
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When you install and configure SaaS-based Adobe Commerce features such as [Product Recommendations]({{ page.baseurl }}/recommendations/install-configure.html) or [Live Search]({{ page.baseurl }}/live-search/install.html), the modules deploy behavioral data collection to your storefront. This mechanism collects anonymized behavioral data from your shoppers and powers product recommendations. For example, the `view` event is used to compute the `Viewed this, viewed that` recommendation type, and the `place-order` event is used to compute the `Bought this, bought that` recommendation type.
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If you are using the default Adobe Commerce storefront or [PWA](https://magento.github.io/pwa-studio/product-recs/), handling these events is done for you. If you are writing your own custom storefront, learn how you can [integrate Product Recommendations]({{ site.baseurl }}/recommendations/headless.html) into your storefront.
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The following events are not specific to Product Recommendations, but are required to return results:
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-`view`
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-`add-to-cart`
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-`place-order`
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The [Storefront Events Collector]({{ site.baseurl }}/shared-services/storefront-event-collector.html#quick-start) lists all the events deployed to your storefront. From that list, however, there is a subset of events specific to Product Recommendations. These events collect data when shoppers interact with recommendation units on the storefront and power the metrics used to help you analyze how well your recommendations are performing.
`rec-click` | The customer clicks a product in the recommendation unit. | Yes
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`view` | The recommendation unit becomes viewable on the page, such as by scrolling into view. | Yes
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The following events are not specific to Product Recommendations, but are required to return results:
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-`view`
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-`add-to-cart`
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-`place-order`
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If you are using the default Adobe Commerce storefront or [PWA](https://magento.github.io/pwa-studio/product-recs/), handling these events is done for you. If you are writing your own custom storefront, learn how you can [integrate Product Recommendations]({{ site.baseurl }}/recommendations/headless.html) into your storefront.
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Many shoppers use ad blockers or enable privacy settings. These configurations prevent the `magento/product-recommendations` module from capturing events, which causes the metrics in the [Product Recommendations dashboard](https://docs.magento.com/user-guide/marketing/product-recommendations.html#dashboard) to underreport engagement and revenue numbers.
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