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Unable to connect to Facebook Custom Audiences #671

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tom-mont opened this issue May 8, 2025 · 1 comment
Open

Unable to connect to Facebook Custom Audiences #671

tom-mont opened this issue May 8, 2025 · 1 comment

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@tom-mont
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tom-mont commented May 8, 2025

I am unable to connect to Facebook using the Facebook Custom Audiences action.

I am able to enable the action and navigate to "Send" the explore to Facebook Custom Audiences. I follow the screen to log in to Facebook, however once I sign in I am met with the following screen:

Image

I am currently using Hightouch to sync to Facebook custom audiences and this works correctly. Hence I do not not thing it is an issue with our Facebook account.
@J-Day
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J-Day commented May 9, 2025

I have the exact same issue. The actions should be maintained by the Looker team so hopefully they can fix this soon

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@J-Day @tom-mont